Compare The Best Customer Service Systems & Support

Sales, marketing or support? With Lime CRM, you'll have everything in one place and have full control of the customer journey. Customise the system to your needs and work smarter every day. A powerful CRM to grow with - developed over 30 years with our customers - Build strong customer relationships. We show you how.

Keeping customers happy and delivering on promises is key to growing your business. With SuperOffice Service, you can give your support teams a panoramic view of your customers, reduce response times and streamline workflows. It helps your teams spend more time on what matters most; delivering service that exceeds expectations. SuperOffice is your Nordic CRM provider and growth platform with over ...

Herodesk is a super simple customer support tool. We integrate directly with all your support channels and your webshop, and supercharge your support with AI agents for suggested replies and an AI chatbot.

Is this the ultimate case management system? Yes, if you want a system that gives you 100% control over your cases and assets. With over 10 million active SaaS users worldwide, TOPdesk has proven to be the best case management system on the market. You get a professional installation and delivery that we agree on. Plus, our Swedish-speaking support and management team will do everything to make su...

Automate and digitise your business! Sales, service, case management, marketing or support? With Sweet, you manage all parts of your business from the same platform to simplify your daily work. Sweet, right? Security is of utmost importance to Sweet Systems and our customers. We are proud to be ISO 27001 certified. Our industry specialised solutions provide unlimited possibilities. We have honed o...

The simplest system for customer service in Finland. Kundo brings all your digital channels together in one view, with AI to help you respond to messages and create different databases for both customers and your team.

Halo is a ground-breaking Service Desk that offers everything you need to manage your service needs - no matter the size of your organisation. Halo transforms your existing manual processes into automated workflows, augmented by industry-leading AI capabilities. The platform empowers you to deliver world-class service to both your customers and employees.

Transform your customer service and create the customer experience of the future with our innovative tool that connects all your media channels. For businesses striving to stay ahead of the curve, we offer a solution that not only organises, but revolutionises the way you meet and exceed customer expectations. Our elegant and powerful case management system unleashes the potential of your employee...

An AI platform to improve your customer experience. Build your own AI chatbot. Connect your CRM system to AI and give it superpowers. No coding required.

With SugarCRM, marketing, sales and customer service teams finally get a clear picture of each customer, helping business operations reach new levels of performance and forecasting. Sugar is the CRM platform that makes difficult things easier. Thousands of businesses in more than 120 countries use Sugar to achieve a high-resolution customer experience by empowering the platform to do the job. Suga...

Freshdesk is a case management system designed for small and medium-sized businesses. The focus is on helpdesk and customer service. The case management system includes many different functionalities.

Leaddesk has created an auto dialler tool that enables highly qualified customer service without sacrificing employee efficiency. By automatically dialling the next customer when previous calls have ended or not been answered, unnecessary waiting time between calls can be avoided and more customers can be reached in a shorter period of time. The system also automatically generates previous informa...

ManageEngine Support Center Plus is a web-based solution that helps organisations provide a superior customer experience. Organisations can efficiently manage support cases, account and contact information, service agreements, SLA management and knowledge base. Automate the process of creating, organising and tracking tickets into a seamless process with workflow automation.

Agentforce is an agentic AI platform within Salesforce Customer 360 that builds, deploys and supervises autonomous AI agents integrated with CRM, Data 360 and workflows to automate tasks, conversations and actions across channels.

The Ameyo helpdesk system simplifies your company's customer case management and ensures that customer service is fast and efficient. With features such as self-help functions, multi-channel functionality and analysis tools.

Artologik Helpdesk is a web-based helpdesk system that simplifies the company's customer cases by gathering all information in one place. The system offers features such as priority lists, reports and case status.

A platform of products (Jira, Confluence, Rovo, etc.) that connects teams, knowledge and tools to automate work, surface insights, and deliver customer and internal services faster.

Manage and optimise your customer contact channels (email, chat, voice, WhatsApp, social) through dedicated teams, Zendesk implementation and performance-driven outsourcing.

A fully featured, customisable omni‑channel live chat platform including AI Agent chatbots (ChatGPT powered), WhatsApp/Facebook/SMS integration, video chat, meeting rooms, reporting and CRM integrations.

Cuuma's customer service solution is a scalable package that can be tailored to your business needs, allowing you to choose individual products or integrate your entire company's communications. It's easy to use via a web browser, with no separate installation required. Truly seamless connectivity enables first-class encounters that both your staff and customers love. You'll streamline daily rout...

Deskpro is an omnichannel help desk platform with AI agent assist, AI chatbots, automation, knowledge base and enterprise-grade security deployable SaaS, VPC, sovereign cloud or on-premise.

Dixa customer service system offers an easy-to-use platform for companies of all sizes that want to streamline and simplify their customer service process. With features such as personalised designer, omnichannel functionality and customer recognition.

The eeedo-desk customer service system enables efficient multi-channel customer service and quick access to the information you need. eeedo brings together contacts from all channels in one easy-to-use interface. The system scales from customer service for a few users to contact centres for dozens of simultaneous customer service agents. Eeedo project management is a powerful way to visualise pro...

With the Etrack1 case management system, your company gets a good overview of all customer cases. With features such as automatic response times, detailed analyses and customer history.

Genesys Cloud is an AI‑infused experience orchestration platform providing contact centre, digital engagement, workforce engagement and integration capabilities delivered as a cloud SaaS solution.

Handyman is a Field Service Management system that helps service companies manage tasks, planning, time tracking and documentation in a single platform. The system connects office and field technicians so that work orders, resources, materials and customer communication can be handled digitally and in real time. The platform supports case management, resource and service planning, time tracking, ...

One of the most popular service desk systems on the market. HappyFox is suitable for all companies that want a complete platform for their customer service. With features such as ready-made templates, built-in self-help and sentiment analysis.

Help Scout offers a shared inbox, knowledge base, live chat and AI-enabled self-service to organise, automate and quickly answer conversations.

Helpdesk system that simplifies the company's case management by gathering all customer cases in one place. With features such as automatic sorting, automated work processes and case history.

Platform for standardising marketing, sales and service with AI functions for business growth.

At itch Marketings, you'll find an ingenious customer service centre system as part of their larger HubSpot Service Hub onboarding. The platform is designed to help businesses provide fast and efficient customer service. As part of the system, you get access to core features such as case creation and management, as well as live chat modules that allow for real-time communication between customers ...

Intercom is a cloud-based live chat tool suitable for both large and small businesses. Intercom simplifies customer case management and helps increase sales through its proactive chat feature, lead management, and reporting tool that makes it easy to track employee performance.

ITX streamlines sales and customer service by gathering all communication in one platform. One response button for email, phone, SMS, chat and social media - everything is stored on the customer for fast and efficient follow-up. The difference is everything in one solution.

An omnichannel AI Help Desk platform that automates triage, drafts responses, resolves repetitive tickets for $1 each, integrates with major tools and includes a knowledge base that learns from tickets.

A good customer experience improves your company's image. Your customers want your service when it suits them, not just during office hours. If your customer can't reach a representative, they'll call another company. The Line Carrier Customer Service Platform provides your business with a multi-channel service platform, reliable applications and enables outsourcing services. Reachable and quality...

LiveAgent offers a fast and efficient live chat tool suitable for both large and small businesses. With hundreds of integration modules, response templates and automatic distribution of incoming cases.

LiveChat is one of the most popular live chat platforms on the market. With easy integration modules, proactive chat and a unified dashboard, companies can streamline their support and sales activities.

Nextcom's cloud-based CRM solution is a secure way to improve workflow, create internal collaboration and increase sales. Tailored.

OneDesk combines online HelpDesk and project management software. Manage your customers and administer team projects with a single application. OneDesk offers a comprehensive omnichannel management solution that allows you to coordinate and optimise your customer interactions across different channels. The platform is designed to manage all aspects of your customer service and project management,...

Oracle delivers a full stack of cloud infrastructure, Fusion Cloud Applications and AI-enabled database services to modernise workloads, enable AI, and support global, hybrid and multicloud deployments.

"The Case Management customer service centre system from Puzzle is designed to help companies organise and streamline their customer service processes. Here you get a case management system with a focus on good customer service. Through the platform, you can utilise features such as live chat, standard reply function and the generation of statistics and reports on various customer service activiti...

Make customer service tasks easier and more efficient. Requeste helps customer service teams respond to enquiries, handle complaints and manage customer feedback efficiently. Our customer service team will answer your questions with a software support and development team based in Finland. Our customers' requests go directly to the developers without any intermediaries. Users have the opportunity ...

S2 Customer Service is a comprehensive customer service platform for companies that want to simplify their customer service. With features such as multi-channel communication and automated case management.

A customer service system that automates the handling of customer cases. Suitable for both small and large companies and offers features such as chatbot, omnichannel and dashboards.

A cloud AI and workflow platform that automates processes, powers AI agents, unifies data and improves customer and employee experiences across the enterprise.

SiteSage is an AI-powered search engine where employees can ask questions in plain language and get precise answers, with semantic understanding.

A campaign-based CRM system with intelligent synchronisation and a clear customer profile. Several companies in the Nordic countries use the platform.

Verbu is an AI-powered customer service platform that automates the handling of enquiries via phone, chat and messaging channels. The system acts as a digital employee that can answer questions, book appointments, qualify leads and update company systems - all without manual handling, even outside normal business hours. The platform can be integrated with existing tools such as CRM systems, bookin...

Zendesk is one of the world's largest helpdesk systems and offers a complete customer service system for companies of all sizes. With features such as ready-made response templates, real-time chat function and self-help portal.

Zoho Desk is a good choice of customer service system for smaller companies that want a system that can grow with them. With features such as ready-made templates, multi-channel functionality and live chat function.