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Agentforce / Salesforce

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What is Agentforce / Salesforce?

Agentforce is an agentic AI platform within Salesforce Customer 360 that builds, deploys and supervises autonomous AI agents integrated with CRM, Data 360 and workflows to automate tasks, conversations and actions across channels.

Who is Agentforce / Salesforce suitable for?

Agentforce by Salesforce suits organisations of all sizes across industries that need autonomous AI agents to automate service, sales, marketing and internal processes with native CRM integration and enterprise security.

Company size

What size of company is this system suitable for?

1-500+

Support

How can you contact the supplier?

Free trial

Can I get a free trial?

Yes

No

Alternatives to Agentforce / Salesforce

HubSpot Customer Platform

HubSpot Customer Platform

More alternatives to Agentforce / Salesforce

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Agentforce / Salesforce product features

Help Desk Software

Automated ticket management

Dashboard with live tracking

Deviation management

Division of responsibilities

External help desk

Integration support

Internal help desk

Knowledge base

Permission management

Prioritisation

Reminders

SLA management

Statistics & monitoring

Customer Service Software

Case status

Handling time

Live chat

Phone

Prioritisation

Self-help

Sentiment analysis

Smart division of labour

Standard reply

Statistics and reports

Tickets

Marketing Automation Software

Abandoned basket

Create forms

Event scheduling

Lead generation

Lead scoring

Personalised communication

Segmented flows

Split testing (A/B)

Webhook

Sales Enablement Software

Calendar integration and reminders

Contact and prospect management

Create documents and contracts

Dashboard

Email campaigns

Pipeline management

Sales forecasts

Statistics and reports

Does this
system suit me?

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