What field service system does your company need?
Consultations, sales, maintenance, or perhaps an upcoming construction project? With a field service system or field service tool, your company can easily optimize and manage all work that takes place outside the office – that is, the tasks performed in the field. To track, organize, and ensure that the work is streamlined, a system is needed that can handle the various tasks that your company needs to keep track of. A field service tool can also help you with time reporting and scheduling, but the main focus is to ensure that the different tasks are completed.
To choose the right system, it is important to understand your company's needs. If the company offers different types of services, you need a tool that is very flexible. If you work in retail, you may need features for handling returns, while if you work in the field installing air conditioning in someone's home – then you would want to update your various tasks in a mobile field service tool during your visit.
There are simple field service systems that help you track different tasks or various stages of assignments, while more advanced ones offer the ability to work on improving customer satisfaction or striving to retain your best employees. More and more field service systems are using AI to anticipate upcoming needs and demands.
What level does your field service tool need to maintain? Please list your needs and what you need to improve or have in place to work as smart as possible – and then choose the best system for you.
Quick Guide
Related categories to Field Service Management Software
BPM SoftwareBusiness Process Management SoftwareEmployee Scheduling SoftwareField Service Management SoftwareOKR SoftwareOrder Management SoftwareProcess Mapping SoftwareProject Management SoftwareProject Management ToolsResource Management SoftwareStaffing Agency SoftwareStrategic Planning SoftwareTime & Attendance SoftwareTime Tracking AppsTime Tracking SoftwareWork Order Management SoftwareList of 14 different Field Service Management Software
Sales, marketing or support? With Lime CRM, you'll have everything in one place and have full control of the customer journey. Customise the system to your needs and work smarter every day. A powerful CRM to grow with - developed over 30 years with our customers - Build strong customer relationships. We show you how.
Automate and digitise your business! Sales, service, case management, marketing or support? With Sweet, you manage all parts of your business from the same platform to simplify your daily work. Sweet, right? Security is of utmost importance to Sweet Systems and our customers. We are proud to be ISO 27001 certified. Our industry specialised solutions provide unlimited possibilities. We have honed o...
A modern web-based case management system for handling service cases, fault reports, work orders, product support and customer service. Cases are handled quickly and easily via computer or mobile phone.
Freshdesk is a case management system designed for small and medium-sized businesses. The focus is on helpdesk and customer service. The case management system includes many different functionalities.
Tickra - simpler working days With Tickra, you can keep track of your work, time and reporting - directly on your mobile phone. ✔️ Save time with easy case management ✔️ Increase team efficiency ✔️ Easy to use - everyone gets started quickly ✔️ Customised for small businesses on the go Less administration. More done. Try Tickra and experience the difference
With AddMobile's project management system, companies can easily streamline their operations through better control in the field. The system helps companies increase profitability through functions for managing quotes, requests and costs.
FieldService is a digital platform for managing service tasks in companies with employees in the field. The system brings together order management, planning, project management and documentation in one solution, allowing organisations to manage the entire process from task creation to execution. The platform provides an overview of tasks, employees, materials and resources and makes it possible t...
Handyman is a Field Service Management system that helps service companies manage tasks, planning, time tracking and documentation in a single platform. The system connects office and field technicians so that work orders, resources, materials and customer communication can be handled digitally and in real time. The platform supports case management, resource and service planning, time tracking, ...
With INEXTIA, you get a mobile and cloud-based maintenance system that helps organisations manage maintenance tasks digitally, wherever you are. It brings together job lists, machine cards, documents, procedures and inventory management in one place, giving you a quick overview, reducing downtime and ensuring tasks are completed correctly. INEXTIA also provides reporting, analytics and traceabilit...
Lime Field provides a mobile work order management system that can be integrated with their CRM system. Offers features for the entire workflow, from customer service to invoicing and statistics.
MobilOrdre is a digital case and order management system that brings together planning, task management and execution in a single platform. The system enables companies to manage the entire workflow from creating and planning tasks to registering time, materials, documentation and invoicing.
PlanMyDay is an intelligent scheduling and task management platform that helps service companies optimise their daily operations and get more out of every workday. It digitises everything from booking and task allocation to follow-up and closure, allowing businesses to plan, follow up and manage tasks directly from both web and mobile. AI-driven route planning optimises your employees' driving so ...
VirkPlan is a digital planning and project management system that helps organisations structure tasks, resources and deadlines in one place. The platform makes it easy to create tasks, assign employees, set time estimates and track progress in real time, all through a simple and clear user interface
ZetesAre's software offers solutions for the mobile workforce with a focus on increasing productivity. Time reporting and GPS support are two main features.
What do I need to know about field service systems?
A well-functioning field service system will clearly improve the work for those who work in the field, allowing them to focus on completing their tasks and solving problems for your customers – without experiencing issues with the administrative part of the work themselves.
Choosing the right tool for your company is not an easy task, as more and more players are emerging in the market offering an increasing number of features. Live GPS tracking, automatic SMS messages or email notifications, and post-job tools are features that can help your company grow, as you can enhance your customer experience. Most tools include invoicing or some form of payment solution. Instead of having things scattered, you can have most of it centrally collected in one place.
At BusinessWith, we recommend involving field staff to understand their wishes. What does the daily work look like? What are the needs for improvements? What problems should a potential field service tool solve for you? What does your scheduling and time reporting look like today and what is there to wish for? What are the wishes regarding invoicing to customers?
Once you know what you are looking for – welcome to compare the different tools here at BusinessWith.
