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Lime CRM

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What is Lime CRM?

Sales, marketing or support? With Lime CRM, you'll have everything in one place and have full control of the customer journey. Customise the system to your needs and work smarter every day. A powerful CRM to grow with - developed over 30 years with our customers - Build strong customer relationships. We show you how.

Company size

What size of company is this system suitable for?

11-500+

Support

How can you contact the supplier?

Free trial

Can I get a free trial?

Yes

No

What do others think of the system?

Reviews and ratings of Lime CRM

Ease of use

Collaboration with the supplier

Support and service

Range of features

Customisation and flexibility

Integration

Value for money

How satisfied are you overall?

Training Coordinator •

Micro business (1-10)•

Verified reviewer•

Sweden•

August 2026

What do you like most?

It’s so easy to drag and drop documents and emails and save them.

What do you like least?

Nothing

What problems do you feel Lime CRM solves?

Keep track of all the dates and courses I book, as well as my collection of documents.

Ease of use

Collaboration with the supplier

Support and service

Range of features

Customisation and flexibility

Integration

Value for money

How satisfied are you overall?

Tax Associate•

Small business (11-100)•

Verified reviewer•

Sweden•

June 2026

What do you like most?

Lime design

What do you like least?

All interruptions

What problems do you feel Lime CRM solves?

The most

Ease of use

Collaboration with the supplier

Support and service

Range of features

Customisation and flexibility

Integration

Value for money

How satisfied are you overall?

admin in lime, should be the one who builds dashboards, automations, checklists etc.•

Small business (11-100)•

Verified reviewer•

Sweden•

June 2026

What do you like most?

That there seem to be so many possibilities to mould lime in the way you want it

What do you like least?

That I feel that some things that should be automatic/integrated require manual intervention from Lime staff and thus cost.

What problems do you feel Lime CRM solves?

Case management, this minimises the risk of things being missed and at the same time generates history that is worth its weight in gold.

Ease of use

Collaboration with the supplier

Support and service

Range of features

Customisation and flexibility

Integration

Value for money

How satisfied are you overall?

Lime CRM product features

CRM Software

API integration

Built-in reminders

Calendar and activity integration

Call directly from CRM (click-to-call)

Call lists

Contact/prospect management

Create documents & contracts

E-signature and contract management

Education

Email marketing module

Integrated and digitised sales processes

Lead generation via the web

Lead scoring

Lead tracking

Pipeline management

Quote configurator/CPQ

Reporting and real-time sales forecasts

Resellers

Sales dashboards and KPI tracking

Send newsletter from CRM

Social CRM (social media integration)

Help Desk Software

Automated ticket management

Dashboard with live tracking

Deviation management

Division of responsibilities

External help desk

Integration support

Internal help desk

Knowledge base

Permission management

Prioritisation

Reminders

SLA management

Statistics & monitoring

Field Service Management Software

Checklist

Contract management

Customer portal - access to project status

Dashboard & profitability analysis

Digital signing

Dispatch

Document management

GDPR support

Material consumption logging

Payroll/accounting integration

Product catalogue with prices

Quotation tool

Scheduling

Time reporting

Case Management Software

Automation and triggers

Case & response templates

Chat for customer and internal support

Customer service management & support

Customisable reports

Deviation management

Digital forms & self-service

Help desk functionality

Integration with ERP/CRM

Inventory and asset management

Knowledge base

Mobile-friendly interface

Real-time 360-degree overview

Self-service portal

Service management

SLA & escalation

Statistics & monitoring module

Sub-cases and delegation

Webhooks & API

Field Sales Software

Budget forecast

Case management

Customer signing in the field

Data transfer

Interaction tracking

Manage leads

Personal profiles

Territory management

Customer Service Software

Case status

Handling time

Live chat

Phone

Prioritisation

Self-help

Smart division of labour

Standard reply

Statistics and reports

Tickets

Sales Prospecting Tools

AI engine

Automatic information updates

Company lists for other countries

Contact details

CRM integration

Database

Filter

Onboarding

Smart recommendations

Statistics

Triggers

Sales Enablement Software

Calendar integration and reminders

Contact and prospect management

Create documents and contracts

Dashboard

Email campaigns

Pipeline management

Sales forecasts

Statistics and reports

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system suit me?

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