Lime CRM logo

Lime CRM

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Description of Lime CRM

Sales, marketing or support? With Lime CRM, you'll have everything in one place and have full control of the customer journey. Customise the system to your needs and work smarter every day. A powerful CRM to grow with - developed over 30 years with our customers - Build strong customer relationships. We show you how.

Company size

What size of company is this software suitable for?

11-500+

Mobile app

Is there a mobile app?

Support

How can you contact the supplier?

Education

How can you train the customer?

Test period

Can I get a free trial?

Yes

No

Software from the same supplier

What other software does the supplier have?

What do others think of the software?

Reviews and ratings about Lime CRM

Ease of use

Cooperation with the supplier

Support and service

Range of functions

Customisation and flexibility

Integration

Value for money

How satisfied are you overall?

Tax Associate•

Small business (11-100)•

Verified person•

Sweden•

June 2026

What do you like most?

Lime design

What do you like least?

All interruptions

What business-critical problems do you feel Lime CRM solves?

The most

Ease of use

Cooperation with the supplier

Support and service

Range of functions

Customisation and flexibility

Integration

Value for money

How satisfied are you overall?

admin in lime, should be the one who builds dashboards, automations, checklists etc.•

Small business (11-100)•

Verified person•

Sweden•

June 2026

What do you like most?

That there seem to be so many possibilities to mould lime in the way you want it

What do you like least?

That I feel that some things that should be automatic/integrated require manual intervention from Lime staff and thus cost.

What business-critical problems do you feel Lime CRM solves?

Case management, this minimises the risk of things being missed and at the same time generates history that is worth its weight in gold.

Ease of use

Cooperation with the supplier

Support and service

Range of functions

Customisation and flexibility

Integration

Value for money

How satisfied are you overall?

strategist•

Medium enterprise (101-500)•

Verified person•

Sweden•

May 2026

What do you like most?

That you get a good overview where everything is collected in the same place. Easy to use, logically structured

What do you like least?

The hardest part is change management, getting infrequent users on board

What business-critical problems do you feel Lime CRM solves?

More effective collaborations. Ability to make data-driven decisions

Ease of use

Cooperation with the supplier

Support and service

Range of functions

Customisation and flexibility

Integration

Value for money

How satisfied are you overall?

Lime CRM product features

CRM Software

API integration

Calendar integration & reminder

Call directly from CRM

Call lists

Contact/ prospect handling

Create documents & agreements

Dashboard - Sales overview

E-mail campaigns

e-signature

Education

Integrated sales processes

Lead generation via the web

Lead Score

Pipe management

Quote configurator/CPQ

Reminder

Retailers

Sales forecasts & data

Send newsletter from CRM

Social media integration

Track leads

Help Desk Software

Automated case management

Dashboard with live tracking

Deviation management

Division of responsibilities

External HelpDesk

Integration support

Internal HelpDesk

Knowledge bank

Permission management

Priority function

Reminder function

SLA management

Statistics & Monitoring

Field Service Management Software

Article register with prices

Checklist

Contract management

Customer portal - access to project status

Dashboard & profitability analysis

Digital signing

Dispatch

Document management

GDPR support

Log material consumption

Payroll/accounting integration

Quotation tool

Scheduling

Time reporting

Case Management Software

360 view (oneview in real time)

Case & response templates

Chat support

Customer service management & support

Customize & model reports

Delegation & feedback of sub-cases

Deviation management

Digital forms & self-service

Helpdesk case management

Integration with ERP/ CRM

Inventory

Knowledge database

Mobile-friendly interface

Self-service portal

Service management

SLA & Escalation

Statistics & follow-up module

Triggers

Webhooks & API

Field Sales Software

Budget forecast

Case management

Customer signing in the field

Data transfers

Interaction tracking

Manage leads

Personal profiles

Territory management

Customer Service Software

Case status

Handling time

Livechat

Phone

Priority function

Self-help

Smart division of labour

Standard reply

Statistics and reports

Tickets

Sales Prospecting Tools

Automatic updates of information

Contact details

Database

Filter

Integrability with CRM

Smart recommendations

Statistics

Triggers

Sales Enablement Software

Calendar integration and reminders

Contact and prospect handling

Creating documents and agreements

Dashboard

E-mail campaigns

Pipe management

Sales forecasts

Statistics and reports

Does this
software suit me?

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