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Lime CRM

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Description of Lime CRM

Sales, marketing or support? With Lime CRM, you'll have everything in one place and have full control of the customer journey. Customise the system to your needs and work smarter every day. A powerful CRM to grow with - developed over 30 years with our customers - Build strong customer relationships. We show you how.

Company size

What size of company is this software suitable for?

11-500+

Mobile app

Is there a mobile app?

Support

How can you contact the supplier?

Education

How can you train the customer?

Test period

Can I get a free trial?

Yes

No

Software from the same supplier

What other software does the supplier have?

What do others think of the software?

Reviews and ratings about Lime CRM

Ease of use

Cooperation with the supplier

Support and service

Range of functions

Customisation and flexibility

Integration

Value for money

How satisfied are you overall?

strategist

Medium enterprise (101-500)

Verified person

Sweden

May 2026

What do you like most?

That you get a good overview where everything is collected in the same place. Easy to use, logically structured

What do you like least?

The hardest part is change management, getting infrequent users on board

What business-critical problems do you feel Lime CRM solves?

More effective collaborations. Ability to make data-driven decisions

Ease of use

Cooperation with the supplier

Support and service

Range of functions

Customisation and flexibility

Integration

Value for money

How satisfied are you overall?

Planning engineer

Small business (11-100)

Verified person

Sweden

May 2026

What do you like most?

That you can see the history of a property/party.

What do you like least?

That you have to create documents instead of just dragging them into a case. I think it's a bit of a hassle to link a property to a case, but when the case is parked, the link to the property disappears.

What business-critical problems do you feel Lime CRM solves?

See above.

Ease of use

Cooperation with the supplier

Support and service

Range of functions

Customisation and flexibility

Integration

Value for money

How satisfied are you overall?

Import & export

Small business (11-100)

Verified person

Sweden

April 2026

What do you like most?

User-friendly and customisable.

What do you like least?

Fails from time to time.

What business-critical problems do you feel Lime CRM solves?

Customer database that can store & manage data in an agile way that saves a lot of time.

Ease of use

Cooperation with the supplier

Support and service

Range of functions

Customisation and flexibility

Integration

Value for money

How satisfied are you overall?

Lime CRM product features

CRM Software

API integration

Calendar integration & reminder

Call directly from CRM

Call lists

Contact/ prospect handling

Create documents & agreements

Dashboard - Sales overview

E-mail campaigns

e-signature

Education

Integrated sales processes

Lead generation via the web

Lead Score

Pipe management

Quote configurator/CPQ

Reminder

Retailers

Sales forecasts & data

Send newsletter from CRM

Social media integration

Track leads

Help Desk Software

Automated case management

Dashboard with live tracking

Deviation management

Division of responsibilities

External HelpDesk

Integration support

Internal HelpDesk

Knowledge bank

Permission management

Priority function

Reminder function

SLA management

Statistics & Monitoring

Field Service Management Software

Article register with prices

Checklist

Contract management

Customer portal - access to project status

Dashboard & profitability analysis

Digital signing

Dispatch

Document management

GDPR support

Log material consumption

Payroll/accounting integration

Quotation tool

Scheduling

Time reporting

Case Management Software

360 view (oneview in real time)

Case & response templates

Chat support

Customer service management & support

Customize & model reports

Delegation & feedback of sub-cases

Deviation management

Digital forms & self-service

Helpdesk case management

Integration with ERP/ CRM

Inventory

Knowledge database

Mobile-friendly interface

Self-service portal

Service management

SLA & Escalation

Statistics & follow-up module

Triggers

Webhooks & API

Field Sales Software

Budget forecast

Case management

Customer signing in the field

Data transfers

Interaction tracking

Manage leads

Personal profiles

Territory management

Customer Service Software

Case status

Handling time

Livechat

Phone

Priority function

Self-help

Smart division of labour

Standard reply

Statistics and reports

Tickets

Sales Prospecting Tools

Automatic updates of information

Contact details

Database

Filter

Integrability with CRM

Smart recommendations

Statistics

Triggers

Sales Enablement Software

Calendar integration and reminders

Contact and prospect handling

Creating documents and agreements

Dashboard

E-mail campaigns

Pipe management

Sales forecasts

Statistics and reports

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