What is a CRM system?
CRM systems are a technical solution that structures and contributes to improved customer relationships. It often leads to increased sales and streamlines processes, which can generate better results.
In short, the CRM system collects and stores customer data, as well as analyzes behaviors and sales trends. With the help of data analysis, the system creates segmented lists for marketing via email or social media. CRM systems vary and offer different functionalities to varying degrees.
CRM stands for Customer Relationship Management. The information stored includes contact details, purchase history, and information about all interactions customers have had with the company.
How do I find the best CRM system?
When investing in a CRM system, you should always start by reviewing the needs and conditions of your company. Find out what budget you have and which staff will use the system. How many of the staff need access to the various functions of the CRM system? Also, consider how user-friendly your CRM system needs to be and to what extent you need support when using it. Make sure to find a solution that meets your specific requirements.
It is often wise to think long-term. A CRM system is an investment, and the system can stay with your company for a long time. Therefore, also review any plans for expansion and be careful to choose a system that can grow with you.
Quick Guide
Related categories to CRM Software
CRM SoftwareAuto Dialer SoftwareCPQ SoftwareCustomer Success SoftwareCustomer Survey SoftwareEmail Marketing SoftwareField Sales SoftwareLead Generation SoftwareMarketing Analytics SoftwareMarketing Automation SoftwareMarketing SoftwareOmnichannel Commerce SoftwareQuoting SoftwareRCS Messaging SoftwareRevenue Management SoftwareSales Enablement SoftwareSales Prospecting ToolsSubscription Management SoftwareList of 128 different CRM Software
Subscription first CRM system focused on the Nordic SaaS market. Modern CRM based on AI with a focus on SaaS companies' need for an overview of the customer journey and key metrics that increase the value of insights into customer needs, upsell potential, churn patterns, average customer value, lead conversions and much more.
Sales, marketing or support? With Lime CRM, you'll have everything in one place and have full control of the customer journey. Customise the system to your needs and work smarter every day. A powerful CRM to grow with - developed over 30 years with our customers - Build strong customer relationships. We show you how.
Automate and digitise your business! Sales, service, case management, marketing or support? With Sweet, you manage all parts of your business from the same platform to simplify your daily work. Sweet, right? Security is of utmost importance to Sweet Systems and our customers. We are proud to be ISO 27001 certified. Our industry specialised solutions provide unlimited possibilities. We have honed o...
CRMdata is the CRM system that startups and small businesses love. With daily updated company data, ease of use, smart prospecting and integration with Fortnox and 8000+ other apps, you'll quickly find new business opportunities and increase your sales.
Close more deals and build long-term customer relationships with Tribe CRM, a platform that combines smart design with ease of use. With Tribe CRM, you can streamline your sales pipeline, manage leads and automate routine tasks, so you can spend more time on what really matters - selling. Get access to local support, European market knowledge, and the power of next-gen AI.
🇸🇪 Your Swedish CRM. Sellfinity is built to give businesses everything they need in one system - customer management, sales, goals, automations and integrations. With us, you avoid hidden costs and packages that lock in features behind expensive modules. 399 SEK / month & user - Everything included, no hidden fees.
Odoo is a modern ERP system that brings together finance, inventory, CRM, production and much more in one scalable platform. You get overview, automation and flexibility, without heavy licences and limiting system architecture. A strong choice for businesses with growth ambitions and complex needs.
SuperOffice is your Nordic CRM provider and growth platform. With all standard applications connected to the same customer base, SuperOffice CRM combines all your customer-oriented processes - sales, marketing and customer service in a common technology stack.
Creatio is a global provider of an agentic CRM and workflow platform with no-code and AI at its core, helping organizations digitize workflows, improve customer and employee experiences, and increase efficiency across all business units.
Lime Go is a plug 'n play CRM for growing B2B companies or sales teams. Perfect for those who want to manage the entire sales process more efficiently. With a CRM filled with company and decision-maker data from Dun & Bradstreet, you get both a sales tool and a CRM in one system. Improve collaboration with a common platform and keep track of your leads, deals and upsells. Start making data-driven ...
webCRM is an easy-to-use and flexible CRM system for small to medium-sized businesses. Easy to get started and easy to use. Personalised support. Reports and analyses are created with just one click. Our consultants work closely with you as a customer to ensure that the system is customised to your needs. Free trial period.
Remember CRM is a user-friendly and affordable CRM system built for small and medium-sized businesses. With features for sales support, project management, contracts, reporting and customer support, you get full control of the customer journey - from first contact to long-term relationships. Simple, complete and integrated with Fortnox.
Membrain is the CRM system and sales support your salespeople have been longing for. All the way from prospecting to customer success. Membrain is aimed at B2B companies working with complex sales and aiming for increased growth. The focus in Membrain is on supporting, incentivising and creating successful sales processes rather than logging data afterwards. Membrain is based on a process approach...
User-friendly and modern web-based CRM system that includes many of the features needed to have a very good salesforce automation setup.
The CRM system for those who want to get started quickly and then adapt to your growth rate. HubSpot includes everything, such as marketing automation, lead generation, and sales automation for a fixed monthly cost. Plus, you get free access to HubSpot support and integration to Outlook and Gmail. Suitable for all industries and can be linked to your other system support, such as ERP, digital cont...
Microsoft Dynamics 365 Sales is a comprehensive CRM solution that integrates with the Microsoft 365 productivity suite. Dynamics 365 Sales improves customer relationship management by delivering detailed analytics, sales insights, and streamlined operations through familiar Microsoft applications. It offers real-time data access, AI-driven insights and customisation to improve sales performance an...
With SugarCRM, marketing, sales and customer service teams finally get a clear picture of each customer, helping business operations reach new levels of performance and forecasting. Sugar is the CRM platform that makes difficult things easier. Thousands of businesses in more than 120 countries use Sugar to achieve a high-resolution customer experience by empowering the platform to do the job. Suga...
Efficy offers flexible, scalable all‑in‑one CRM and marketing automation platforms (SaaS and on‑premise) with modular features, GDPR compliance and demos available.
Marketing Automation and CRM system that includes consulting and an in-house MarTech team! Mainly for B2B. Sharpspring is the CRM tool that is customised to strengthen your Inbound Marketing and increase your sales.
CRM solution for small businesses. Has good basic functions and also the possibility to make calls directly from the system.
One of the largest web-based CRM tools globally. Offers many modern features that are easy to use and is at the forefront of AI technology that integrates with CRM.
Mobile-friendly CRM tool with focus on API and advanced tracking features. Suitable for both small and large companies.
A customisable and user-friendly CRM solution that has sales gamification features to increase sales.
Upsales is Sweden's fastest growing CRM that helps B2B companies. Upsales CRM helps B2B companies find new leads, win more business and generate additional sales with existing customers. Upsales is the obvious choice for fast-paced sales organisations that want a complete CRM with the ability to build on features like marketing automation and advanced sales reports. Accelerate your exploration and...
ChannelCRM is a dynamic CRM system that helps organisations gather all customer data, sales activities and communication in one place. It makes it easier to follow up on leads, plan sales activities, and gain insight into pipeline and results so teams can work smarter and faster. ChannelCRM gives companies an overview that creates a better basis for decision-making and makes it easier to strengthe...
Zoho offers powerful project management features for planning, tracking and automating complex projects.
1Tool is a modular, web-based business platform from Austria that combines CRM, ERP, e-commerce, project management and time recording in one system. It is aimed in particular at small and medium-sized companies that want to map and automate their sales, marketing and service processes with flexibility and centralised data management.
A Nordic player that offers a complete tool for CRM and customer relationship management. Offers a wide range of system solutions for companies in the Nordic region. 24sevenoffice also offers payroll and financial services.
360 Business Tool is a Danish-developed, cloud-based business solution that combines CRM and ERP functionalities in one modular system. As a company, you can create a complete overview of all your business processes, including customer management, time registration, case management, quotes, budgeting, invoicing and marketing.
ACT! is a classic CRM system developed for SMEs. It combines contact, pipeline and activity management with marketing automation, email campaigns and reporting in a user-friendly interface, available as a desktop client as well as web-based and mobile.
The platform provides an autonomous marketing solution that uses active intelligence to define goals, create campaigns and optimise them in real time to increase sales.
ADITO xRM is a CRM platform developed in Germany that maps classic CRM functions and extended xRM scenarios. It impresses with high flexibility via no/low-code customising, extensive integrations (CTI, ERP, web services) and AI-supported features such as forecasts and text generation. The aim is to manage complex business processes holistically in a scalable, data protection-compliant solution.
AFAS offers one integrated software system to automate business processes: ERP, CRM, HRM, Payroll, financial management and more, with online subscription and mobile apps.
AFAS offers one integrated software system (ERP/CRM/HRM/Payroll) with cloud and on-premise options, services, support and mobile apps so that organisations centralise and automate processes.
All contact management, marketing automation, sales process management and helpdesk in one SaaS-based CRM system. Free account for 10 users.
An innovative CRM tool for the Danish market that focuses on small businesses. With features designed to improve customer relations and project-orientated work.
A simple and user-friendly CRM system that you can grow with. Offers you the possibility to customise according to your needs
An online-based and innovative CRM system that provides optimal system support to strengthen customer relationships through intelligent features.
An all-in-one UK-focused CRM combining contact management, pipeline tracking, invoicing, automation and integrations to streamline workflows and ensure GDPR compliance.
The BSI Customer Suite is a holistic CRM/CX platform that combines centralised customer data (CDP), integration capacity (EIP), sales/marketing/service modules and AI strategies similar to "next-best-action" in a single system. It offers ready-made industry processes, agent-based AI support and makes it possible to implement personalised customer journeys and automation without major IT effort.
C2CRM is a flexible CRM platform consisting of four main modules: Relationship Management, Sales Automation, Marketing Automation and Customer Service. It can be operated both cloud-based and on-premise and can be customised to map specific business processes.
A cloud-based CRM tool with very good support and ease of use. Offers modular packages that are customised for small and medium-sized businesses.
Cegeka provides integrated IT solutions and business applications, including implementation and management of Microsoft Dynamics 365 CRM, Power Platform and related services.
CentralStationCRM is a lightweight, web-based CRM that is characterised by its intuitive operation. It offers functions such as contact and company management, visual pipeline management, tasks, quotations, web forms and reporting. Particularly noteworthy are the simple UI, German server locations and focussed range of functions, making it ideal for teams that want to get up and running quickly.
SaaS platform that unifies multi-channel inbox, automations, campaigns (WhatsApp and email), AI proposals, e-signature and API integrations to scale sales seamlessly.
Close is a CRM specifically tailored to salespeople with integrated phone, email and SMS functionality - all in one tool. It combines visual pipeline/lead management, automation, smart views & lead scoring via customised fields and filters as well as AI assistance for call and meeting notes.
Customer Relationship Management - Customer Relationship Management System With all customer information available in one place at any time, it can be easily used for better customer service, targeted sales and reporting, and strategic business development. With CRM service, you'll find versatile and powerful tools for managing customer relationships.
An easy-to-use and popular CRM system focused on helping small and medium-sized businesses in the Norwegian market.
CRMdata is the CRM system that startups and small businesses love. With daily updated company data, ease of use, smart prospecting and integration with Fortnox and 8000+ other apps, you'll quickly find new business opportunities and increase your sales.
A simple CRM tool that helps companies with both lead generation and features to improve sales efforts for your company.
CRMOne is a cloud-based, AI-first CRM with modular building blocks such as marketing, sales, service, CMS, helpdesk, IVR, omnichannel inbox and workflow automation. The platform offers all-in-one features including website and funnel builder, email/SMS/WhatsApp marketing, chatbot, lead scoring and detailed dashboards. Thanks to AI chatbot, sentiment analysis, voice agent and automatically generate...
CURSOR CRM is a CRM and BPM platform developed in Germany with over 35 years of experience. It offers comprehensive functions in sales, marketing and service, including geomarketing, CTI, document and contract management and AI assistance. The platform is highly customisable and flexible, ideal for companies with their own IT resources.
Daylite is a native macOS/iOS-based CRM and project management software that integrates contacts, tasks, email, calendar entries, sales pipelines and projects into a single tool. It is characterised by deep Apple integration. The platform is particularly user-friendly, visually intuitive and offers powerful features for small teams. The pricing structure is user-based with different plans for CRM,...
DeskPlatform is a digital workspace that brings together task management, CRM tools and project planning in one simple and structured workspace. It helps teams get an overview of tasks, plan work, collaborate on projects and keep track of customer information, all through visual boards, kanban lists, sprints and integrated follow-up features. With DeskPlatform, companies get a single tool for plan...
A single CRM system that integrates with Dinero. Fast data transfer makes it easy to get started.
GEDYS IntraWare CRM combines a no-code platform approach with complete CRM coverage for sales, marketing and service. It supports modular processes, 360° contact histories, project management, Gantt planning, geomarketing, CTI, calendars, mobile & offline use as well as extensive automation and dashboards. The solution integrates with Outlook, MS Teams, CleverReach, SAP and other systems.
A CRM tool that includes smart workflow features that make it easy and user-friendly. Offers many modular features for customisation
A very simple CRM system for micro-enterprises. Can be easily integrated with Outlook, so you can synchronise your calendars.
Folk is a simple, intuitive CRM that works like a spreadsheet and integrates seamlessly with Gmail, Outlook and LinkedIn. It automates contact data enrichment, follow-up reminders and pipelines and utilises AI features such as 'magic fields' to assist with emails and tasks. Ideal for teams who want lean, clear CRM workflows without overhead.
Foundbase CRM is a Danish-developed system specifically designed for startups and small-medium sized businesses. The system helps gather customers, leads, sales opportunities and follow-ups in one place so teams get an overview of the pipeline and can work in a structured way. With features like drag-and-drop pipeline management, contact profiles, automated reminders and reports, it's easier to fo...
GeniCRM is a truly easy-to-use system for customer relationship management. In addition to a browser-based CRM system and CRM mobile application, our customers get expert, prompt customer service support in Finnish at the same price.
GlobalCRM is a Danish CRM system that helps companies gather and structure their customer and sales data in one place. The system makes it easier to keep track of customer relationships, follow up on leads, plan activities and analyse sales processes so you can work more efficiently with both sales and customer service.
GoHighLevel is a comprehensive SaaS platform primarily for marketing agencies, local service providers and SaaS resellers. It combines CRM with pipeline management, funnel & website builder, email/SMS/voice, scheduling, automation, AI tools, reputation management and white-labelled options with sub-accounts.
Group-Office offers CRM, e-mail, calendar, files, projects and newsletter functionality, with synchronisation to mobile devices and expandable studio modules.
It adds AI that transcribes, summarises and generates automatic actions in the CRM, provides insights from conversations and automates processes without major integration projects.
Holded is a cloud-based platform that automates invoicing, accounting and treasury, offers inventory control, HR management and real-time reporting tools.
Platform for standardising marketing, sales and service with AI functions for business growth.
A cloud-based CRM solution that offers a licence fee with most things included.
A CRM system from the USA that offers CRM, Marketing automation and e-commerce features in one unified system!
Insightly offers a modern CRM platform that includes contact and opportunity management, project planning, marketing automation, support ticketing and over 1,000 integrations via AppConnect. The software is known for its intuitive user interface, flexible workflows and BI-enabled reporting, as well as the ability to convert completed deals into project tasks.
Intelliplan is a flexible ATS system with good opportunities for integration with parties with market-leading positions. Functions for reference management directly in the system as well as analysing statistics for the application process make this an effective system to use when recruiting employees.
Ivaldi CRM is a flexible and customisable CRM system that can be tailored to the specific needs of companies and organisations. It gathers customer data, sales processes and activities in one place and can be customised with functionalities, workflows and user interface to fit your way of working. With Ivaldi CRM, companies and organisations can have a system that supports complex processes withou...
What: A low-code CRM, online forms and web experience platform for building accessible websites, digital services, forms and customer workflows with support and training.
Dealer Service Management (DSM) from JMA is an industry solution for service and workshop management that combines ERP, CRM, inventory and sales modules in a single platform. The system makes it possible to plan service tasks, manage resources, manage spare parts and track customers in one workflow - giving workshops a better overview, higher efficiency and improved customer service.
Keap is a leading CRM and automation platform for small businesses with over 20 years of experience. The solution offers a complete package of contact management, sales pipeline, email and text marketing, automation workflows, appointment scheduling, invoicing and payment processing.
KlubModul is a digital administration system that helps associations, clubs and organisations manage members, fees, activities and communication on a single platform. The system makes it easy to create teams, plan activities, manage registrations and receive payments online. With integrated features for membership database, finances, newsletters and participant lists, you get a single tool for ope...
Kommo offers a cloud-based CRM that combines messaging channels, automation, customizable pipelines, bot and AI tools, and integrations to boost sales.
Customer Flow brings together everything you need to get more customers in one place - funnels, courses, email, automations, CRM, and AI. Avoid the hassle of multiple tools and focus on growing your business with smarter systems that save time and increase revenue.
Modular CRM and associated services (migration, 24/7 support, development of integrations and mobile apps). Platform available as SaaS and on-premise options.
ocaliQ is a data-driven marketing platform from Gannett focussing on local businesses. The suite includes cross-channel campaigns, AI-driven lead generation with Dash, live chat, appointment scheduling and multi-location reporting. Thanks to AI features such as Dash Voice/SMS Agents, automatic lead summarisation and prioritisation, it is particularly suitable for companies that want to capture lea...
Mesonic WinLine is an integrated ERP system with comprehensive functionality for accounting, merchandise management, production, CRM and HR management. It has a modular structure, is multi-client capable and can be used both on-premise and in the cloud, including mobile apps and a web-based user interface.
A cloud-based platform to manage any project, big or small. Monday offers a total solution to process the projects using features like Gantt charts and Kanban.
NetHunt CRM is a sales automation tool that allows you to manage leads, maintain customer relationships, track sales progress and close more deals.
Nextcom's cloud-based CRM solution is a secure way to improve workflow, create internal collaboration and increase sales. Tailored.
Nimble is a CRM focussed on relationship management that combines contacts, calendars, emails and social profiles in one central tool. It offers intelligent data enrichment, prospecting tools, email sequences, visual pipelines and task automation. Comes with native apps, browser extension and extensive integrations to Microsoft 365, Google Workspace and LinkedIn.
Ninox CRM is a low-code system that allows you to create and customise your own CRM in just a few days using drag-and-drop. Core functions include lead and deal Kanban, quotation creation, invoices and task management. Everything is combined with automation, web form integration, DATEV export, softphone connection and secure workflows.
Nutshell is a cloud-based CRM platform that combines contacts, sales processes and communication, complemented by integrated email marketing, web chat, SMS and landing page creation. The solution impresses with AI-supported features, simple pipeline management and a clear, visual interface that enables quick setup and adoption.
A customisable, cloud-based CRM system offering sales, service, marketing and project management with seamless integrations and UK data hosting.
Oracle provides a complete suite of cloud applications, infrastructure and AI-enabled database services to onboard, train and support users with integrated tools, digital assistants, learning resources and hands-on labs.
PerfectView offers contact management, sales funnels, marketing campaigns, support tickets, integrations (Outlook/Gmail/Exact/Mailchimp), webforms and API links. Includes helpdesk, backups and European cloud storage.
Perfex CRM Spain allows you to manage customers, quotes, invoices (incl. Facturae), projects, tasks, contracts and support; it offers unalterable invoicing and compliance with Spanish regulations.
PisaSales CRM is a modular all-in-one platform from the JustRelate CX cloud ecosystem that intelligently combines contact, quotation, project and service management. It offers mobile apps (online/offline), integrated DMS, CTI, campaign management, Gantt planning, service ticketing and reporting in dashboards. Everything can be deeply integrated with ERP, Office and BI systems.
Planfix is a flexible, cloud-based business tool that adapts to individual business processes. It combines CRM functions (leads, orders, communication) with project, task, reporting and API integration and enables sales, service and internal processes to be managed and automated centrally.
S2 Customer Service is a comprehensive customer service platform for companies that want to simplify their customer service. With features such as multi-channel communication and automated case management.
Sage CRM provides contact management, lead tracking, email campaigns, social media integration, reporting dashboards and workflow automation, empowering businesses to nurture prospects, convert leads and deliver exceptional customer experiences.
Salesbase CRM is a Danish CRM system that helps companies gather customer data, sales activities and contact information in one place. The system makes it easier to follow up on leads, plan activities and get an overview of the sales process from first contact to closed sale. With Salesbase CRM, teams can work in a more structured way and avoid important customer data getting lost in emails or spr...
Customise quotes to meet customer needs and increase sales within the company with Salesforce CPQ tools. Once a deal is closed, a continuous flow can be created using automated invoices and orders, minimising manual work in the workplace. The solution is customised for omni-channel use and can thus be used in several different areas of sales and provides salespeople with guidance using guided sell...
SalesNOW is a cloud-based, mobile-first CRM system with native apps for iOS, Android and even BlackBerry. It supports lead and deal management, document management, web-to-lead, chat, tickets and email integration with Gmail/Outlook. Particularly noteworthy are comprehensive custom fields, offline use, GPS tracking and workflow automation for sales and field teams.
Samdock is an intuitive, cloud-based CRM system that simplifies the entire sales process - from lead capture to closing. With a modern user interface and a clear focus on ease of use, Samdock helps sales teams stay on top of their game, capitalise on opportunities quickly and keep track of every step of the customer journey. The combination of flexibility, ease of use and smart integrations makes ...
SAP Sales Cloud is an AI-driven cloud CRM platform that maps the entire lead-to-cash process, from lead generation, opportunity and pipeline management to forecasting, CPQ, field sales, mobile sales functions and embedded AI.
Scopevisio is a modular all-in-one business software for SMEs. The system combines CRM (lead management, campaigns, sales pipeline) with ERP functions (accounting, purchasing, warehouse), DMS/ECM, HR and project management. All processes are integrated via open interfaces (OpenScope API) in a scalable cloud solution.
The CRM system from Simply is brilliant for companies that want to streamline their sales processes and get the most out of their work. Through the system, you can create and manage contacts and leads, track sales activities and follow up on important tasks. This creates both better sales results and better internal communication. The system can also help you gain a deeper understanding of your bu...
SkyView CRM is an easy-to-use CRM system that helps companies gather customer relationships, sales activities and contact data in one place. The system provides a clear overview of customer interactions, open leads and ongoing sales processes, making it easier to follow up, plan activities and increase sales. With SkyView CRM, teams can work in a more structured way and avoid important customer da...
Sloif is a CRM system with advanced AI tools that helps organisations get more value from their sales and customer data. The platform uses artificial intelligence to analyse information about leads, customers and sales conversations, giving you insights into which customers are most interesting, what you should communicate and when you should make contact. Sloif brings together contact management,...
A very simple online CRM tool that focuses on the Danish market. Suitable for small businesses that want a system that is easy to implement.
Sovellon is a modern ERP and CRM system that provides sales pipeline, lead capture, ticketing, project management and AI-powered automation on a single platform.
A cloud-based CRM to centralise customer and prospect data, automate workflows, and deliver personalised campaigns
A unified Marketing Cloud that centralises data, automates personalised campaigns across channels, and connects customer interactions for smarter decisions and better results.
Management platform (ERP/CRM) that includes electronic invoicing, CRM, commercial management, SAT, online catalogue, multi-store, reports and mobile app with offline functionalities.
Syntri offers a role-based workflow ERP with CRM module, REST API links, scheduling, production, procurement, service and customisable modules. Free demo available.
Customised solution development platform: customised CRMs, integrations, automations and dashboards. Fast delivery, continuous maintenance and SaaS or on-premise options.
A SaaS platform for customer management, quotes, invoices, projects and insight reports with mobile apps, integrations and online signing.
teamspace is a business platform developed in Germany that combines time recording, project management, CRM, invoicing, HR and invoicing tools in one networked solution. Functions include check-in/out, project time booking, capacity planning, timesheet approvals, invoicing, documentation and chat/functions.
TecArt CRM Professional is a modular all-in-one business platform that brings together CRM, groupware, document management, ticketing, project management and invoicing. You work web-based in the cloud or on-premise, with an add-on framework and A.N.N.A. support.
TechPark's recruitment system is a unified platform for managing candidates, clients and recruitment projects in one system. The platform combines a candidate database, project management and a full CRM, allowing recruitment companies to manage the entire process from customer creation and job posting to candidate dialogue and follow-up. The system provides a clear overview of candidates, customer...
A comprehensive ERP system that streamlines finance, HR, supply chain, manufacturing and more
TimeView is a flexible CRM and time management platform designed for companies working with hourly labour. It brings together customer management, time tracking, invoicing, document management and task scheduling in one digital tool. It makes it easy to follow up with customers, record working hours automatically, schedule tasks, keep track of balances and archive documents in a structured way.
A campaign-based CRM system with intelligent synchronisation and a clear customer profile. Several companies in the Nordic countries use the platform.
Topix is a modular, platform-independent ERP system "Made in Germany" that can be flexibly configured for different industries. It covers all central business processes from finance, merchandise management and projects to CRM and HR.
A CRM system available both as software and as a cloud-based service. Easy to implement and user-friendly.
Vertec offers CRM, project calculation, time recording, invoicing, controlling and DMS in one system, available as SaaS in the cloud or on-premises, with configurable industry solutions.
Wice CRM is a platform developed in Germany that combines sales, marketing, customer service and accounting. The software is completely web-based and offers either cloud hosting in data centres in Germany or an in-house installation. The intuitive user interface is responsively designed for desktop, tablet and smartphone.
Workbooks provides a personalized CRM solution with features like sales forecasting, reporting dashboards and order processing, delivered via a fast SaaS implementation.
Yakuma offers a CRM suite and integrated operational platforms to manage customers, loyalty, campaigns and data in real time, with deep integration with POS, apps and digital channels.
Zalye is a cloud-based platform that unifies all administrative tasks in small service and craft businesses in one place. From the first quote to the last invoice, the system helps automate and streamline workflows so businesses can spend more time doing what they do best: delivering quality to customers. With Zalye, you no longer need to spend time on manual registration, everything is digital, o...
Zendesk AI Agents deliver conversational, multichannel customer and employee service with ticketing, messaging, voice, Copilot and automation to resolve issues fast and at scale.
Unique and powerful solution that helps you automate your marketing, make better decisions with clear data and enhance the overall customer experience
Compare CRM Systems
There are many CRM systems on the market, and it is important to find the one that fits you best. The systems can be more or less comprehensive. All CRM systems have the same basic functions for storing customer data but can differ significantly in terms of more advanced features.
Many systems have a marketing function where the system can generate segmented lists for targeted messages to different customer groups. In some cases, the system can also offer email dispatches, such as campaigns, follow-up emails after purchases, or a birthday greeting. Over time, the demands on CRM systems have increased to also include social media, which is why some providers offer both traditional customer communication and interactions in social channels.
We at BusinessWith offer a comparison service where you can get an overview of many of the systems available on the market. Do not hesitate to contact us if you have questions.
Why should I choose a CRM system? What are the benefits of CRM systems?
The quick answer is that a CRM system saves time and improves contact with customers. Companies that invest in CRM systems often find that many processes become significantly easier. Instead of using different systems for different tasks or storing information in spreadsheets or other documents, everything is gathered in one place with a CRM system.
A CRM system provides increased knowledge about customers. It often streamlines sales thanks to the ability to conduct targeted marketing campaigns and improves customer service. With a CRM system, productivity increases, and marketing decisions are made based on data rather than intuition. A smart investment!
Price: What do CRM systems cost?
As with many other systems, the cost of CRM systems varies. Several factors come into play, such as how large and comprehensive the system is and how many will use it. Are you a small business or a large one? Are you planning to expand your operations? Some systems offer pricing per user, while others have a fixed price for the entire system. Different modules may cost different amounts. Often, as a business owner, you can start with a free version and upgrade to paid versions with more features and more licenses.
A CRM system is an investment. It is important to review today's needs and evaluate what you as a company may need from a system in the future. How much does the cost increase when you need more modules? Include that in your calculations.
Thanks to the ability of CRM systems to integrate with other systems, you as a company can often retain the same system for many years. Choose a system that can grow with you and upgrade when the needs arise.
How do I buy a CRM system?
You need to determine what type of CRM system you want in your company. Essentially, it is a program or a more comprehensive software solution. It can be either cloud-based or installed on the company's computers or servers.
Once you have settled on a budget, the company's needs, and how advanced you want your CRM to be, it is time to seriously explore the market.
CRM in the cloud
Included or not included in the price
Description of CRM functions
API integration
Calendar integration & reminder
Call directly from CRM
Contact/ prospect handling
Create documents & agreements
Dashboard - Sales overview
E-mail campaigns
e-signature
Integrated sales processes
Lead generation via the web
Pipe management
Quote configurator/CPQ
Sales forecasts & data
Send newsletter from CRM
Social media integration































































































































