Why Invest in a Telephone Exchange?
Imagine being a customer calling to order something from a company or to book an appointment – but no one answers. How serious does that company seem? Would you call again and again, or would you choose to go to a competitor instead? A business exchange ensures that calls reach someone who answers , which means you never miss a single customer or risk losing a deal.
A virtual exchange or a cloud exchange is a great solution for those interested in investing in a telephone exchange for their business. The cloud-based exchange works by having the provider you purchase the solution from manage the exchange and the technology behind it, ensuring that communication both externally and internally works. You get a new communication network in place and can feel confident that your phone service makes you perceived as service-minded and accessible.
Other advantages of a telephone exchange include that it becomes easy for your employees to manage their availability , such as being able to set their own voicemail, chat, or set up call forwarding (which also ensures you don’t miss any customers). It also becomes easier to hold phone or video conferences, change office hours, etc. Having your own mobile connected to the exchange, i.e., a mobile exchange, makes it easy for your employees to take calls on the go or adjust availability when they are not in the office – which is also a significant advantage.
At BusinessWith, we list the telephone exchanges available on the market, so that you and your company can find the exchange that suits you best. Welcome to start filtering and comparing right here on our site.
Quick Guide
Related categories to Business Phone Systems
Business Phone SystemsCloud PBX SystemsBusiness Phone SystemsVoIP Phone SystemsList of 33 different Business Phone Systems
Business telephony made simple! TechTell delivers flexible and simple solutions at great prices. Create, customise and manage mobile subscriptions in real time - change the amount of surfing, add or remove subscriptions whenever you want. Full control, less administration and more time for what matters - your business.
Telavox is a leading business telephony provider offering a cloud-based PBX with modern integrations. With over 1 million users globally, from small businesses to large corporations, Telavox simplifies business telephony with unlimited plans, PBX and user-friendly apps and admin portal.
Dstny helps businesses grow through smarter communication. Our cloud-based PBX solution gives small businesses flexibility and large enterprises control - with features like Teams integration and AI support for an easier, faster workday. Whatever your needs, we'll customise your telephony so you're always one step ahead.
lynes is an all-in-one platform for business telephony and customer communication. With switchboard, telephony, ticketing and collaboration all in one app, it's easy to work smarter. Built-in AI makes the solution more powerful, efficient and future-proof. lynes is user-friendly, quick to implement and built to grow with both businesses and customers.
L&E is a Danish managed company that specialises in supplying and installing telephone systems for businesses. Their range includes several different telephone systems, all of which are available in Danish. They offer some of the most popular systems in the field, and as a company they have a strong focus on ensuring that the systems they offer are reliable, functional and user-friendly.
Telink Cloud PBX is a smart, AI-powered telephony solution that takes business communication to the next level. With seamless integration to your existing business systems and powerful AI features, it improves both efficiency and customer experience. Easy to use and scalable for the needs of the future, Telink's Cloud PBX enables a flexible and cost-effective solution that is perfect for the moder...
A landline number creates one number to reach everyone in your company. Communicate effectively with colleagues and customers to avoid missing calls.
With easy integration of Skype, Microsoft Teams and various CRM systems, Cellip offers a good overall solution as a mobile switchboard. With customisable features, you get a professional switchboard for your business.
Centrex optimises the features your business needs in the switchboard. Call routing and answer groups guide your customers to the best response.
Cuuma's customer service solution is a scalable package that can be tailored to your business needs, allowing you to choose individual products or integrate your entire company's communications. It's easy to use via a web browser, with no separate installation required. Truly seamless connectivity enables first-class encounters that both your staff and customers love. You'll streamline daily rout...
DNA Switching makes your business customer service flexible and straightforward in many ways. Your staff will be more accessible, smarter and smarter, resulting in better customer satisfaction. Forward your calls efficiently with DNA IP Switching. Calls become IP-based and the service transmits them to the PSTN securely and seamlessly at home and abroad.
Elisa Ring is a cloud-based flexible voice and customer service solution that combines customer service and call switching in one package. It improves customer satisfaction and increases employee efficiency. With Elisa Ring, customers get better customer service by making it easier to reach company employees. The service routes customer calls directly to the right and reachable people. This helps...
A mobile switch is a modern way to implement a business telephone system. Nine out of ten customers choose a mobile switch because of its many advantages.
As a business, you'll find a cloud-based phone system that can be customised to your business. Here you can easily choose between the features you need. Their solution includes a range of features such as a landline number, queuing system, softphone, calendar synchronisation, and voicemail. All of this can help to streamline your work and create better customer relations. Flexfone's solutions are...
A good customer experience improves your company's image. Your customers want your service when it suits them, not just during office hours. If your customer can't reach a representative, they'll call another company. The Line Carrier Customer Service Platform provides your business with a multi-channel service platform, reliable applications and enables outsourcing services. Reachable and quality...
For functional communication, both internally and externally. Call forwarding via the cloud-based switchboard does the job for you, smoothly and intuitively.
With group numbers, IVR and queuing systems as features, Telekompaniet offers a total solution for your company's telephone exchange.
Blackline is a new kind of smart phone switch. It will truly help your business to improve its competitiveness by improving the management and monitoring of your telephone traffic. Blackline is a complete solution. You have easy access to all the features that modern telephony requires now and in the future.
O.M Connect offers market-leading and user-friendly tools for your company to have an effective mobile switchboard. With features in the switchboard such as IVR for positive handling and call groups, so that all available employees can take incoming calls.
Setera OneCloud mobile intelligence exchange provides a powerful and versatile mobile-based service for businesses that want to work mobile, remotely or on the move. The service is implemented as a modern cloud-based service and works seamlessly with smartphones, tablets, IP-based desk phones and PCs (Softphone).
Relatel offers a cloud-based telephone management system that gives companies full control over their telecommunications. Here you can easily and simply streamline your work processes with the help of a flexible telephone system. The platform also includes features such as queuing, call forwarding, voice menus and much more. The system is designed to be simple and hassle-free, and all you need as ...
This mobile switchboard allows you to manage availability for individual needs, depending on whether you are in a meeting or travelling.
Tele2 Switchboard is a cloud-based and scalable communications solution for businesses of all sizes, enabling organisations to manage all types of customer contacts and internal communications in the most efficient and professional way. Tele2 Växel is operated in Tele2's cloud with data centres in several locations in Sweden, where all our customers benefit from high reliability and unlimited cap...
This phone system is ideal for companies that want the ability to manage their calls efficiently and flexibly. Through this system, you get access to several core features such as response groups, queuing system, softphone function, and many more. All designed to help you organise incoming calls, provide professional customer service and integrate with other business applications. The system is ea...
A customised cloud PBX that can receive, transfer and distribute calls. A smart service that connects internal and external calls in the app.
A mobile switchboard with a good connection from customer to business. With smart switchboard functions to ensure that the right case gets to the right person.
Missed calls can be missed business for your company. Touchpoint simplifies the process in your telephone exchange and with additional features, Telia's own answering service can take the calls you miss.
With unlimited surfing within Sweden for a great price, your business stays connected to streamline your communications.
At Univom, you will find a wide range of communication solutions, including cloud-based phone systems for businesses and organisations. Their various systems combine landline telephony with IP telephony and Unified Communications, enabling you to work with communication across different devices and platforms. Here you will find all of the core functions that are normally included in a telephone sy...
With high security and an intuitive in-app interface, the Verbal mobile switchboard handles your company's inbound and outbound calls with ease.
Verbu is an AI-powered customer service platform that automates the handling of enquiries via phone, chat and messaging channels. The system acts as a digital employee that can answer questions, book appointments, qualify leads and update company systems - all without manual handling, even outside normal business hours. The platform can be integrated with existing tools such as CRM systems, bookin...
VoiceGo is a complete telephony solution that includes all the features and services your business needs on a daily basis. By bringing together telephony, video, chat and customer service in the same platform, you are offered a simple and scalable communication solution that suits both large and small companies.
wx3 has an operator-independent mobile switchboard that connects all the different subscriptions that your employees have, to make contact between different parties easier. Queuing systems, voicemail and answer groups facilitate the process.
Which Telephone Exchange Should I Choose?
Even if you have a small business, it might be time to get a telephone exchange to handle all incoming calls from your customers. Today, there are solutions that can be fully tailored to your business and needs. For example, choose which employees should be able to receive calls via the exchange number and gain access to features such as a good queue system, voicemail, or call forwarding. All of this can be done by a business exchange for you. Being able to manage your availability or take calls on the go (mobile exchange) is also a great freedom and offers a lot of flexibility for you internally. Mobile exchanges are quick to set up and the user-friendliness is often very high.
If you are a large company, there are solutions where the provider can offer to take over the entire exchange around the clock, meaning they have people answering for you and these individuals can access your calendar to book customer meetings or appointments. For a large company that currently struggles to keep up with its customers via phone, outsourcing the telephone exchange can be a smart solution.
Are you curious about comparing which providers are available? BusinessWith provides you with an overview of the telephone exchanges available on the market. Start comparing, filtering, and reading up with us – today!
