Elisa Ring

Elisa Ring is a cloud-based flexible voice and customer service solution that combines customer service and call switching in one package. It improves customer satisfaction and increases employee efficiency. With Elisa Ring, customers get better customer service by making it easier to reach company employees. The service routes customer calls directly to the right and reachable people. This helps customers avoid long waiting times. Elisa IP Switched Access is a voice connection using SIP technology, where the voice channel of a company's communication system or service is connected to the public telephone network. The company's communication system can be, for example, various application-based PBXs or cloud services.

Elisa Ring is easily scalable for both small businesses and large organisations.