Compare The Best Customer Survey Tools

With EasyQuest, developed in Norway, you can conduct professional employee and customer surveys quickly and easily - without any technical expertise. Choose from our standardised templates based on proven methodologies, adapt them to your needs and follow our step-by-step guide throughout the process. Get instant access to visual reports with clear charts. The platform is mobile-friendly, ensuring...

Questback is a leading feedback and experience management platform designed to help organisations unlock invaluable insights from their customers and employees. We empower businesses by transforming raw feedback into actionable intelligence, driving long-term, sustainable growth. What do we do and what makes us different? We don't just provide feedback tools - we provide the means to truly under...

Successful companies see every customer contact as an opportunity to deepen the customer relationship. We carry out all types of customer surveys - both the long-term customer relationship and directly after the customer has been in contact with your company. We help you gain more loyal customers and ultimately better business.

Connectel is a multi-functional tool that is effective in customer research through its survey capabilities. Collect data easily through quick multi-channel mailings and put it into perspective against key metrics such as NPSs and CSIs to understand where the gaps and strengths are in customer management and the organisation as a whole. At the same time, Connectel also has access to several differ...

Ennova's Customer Experience Platform is a comprehensive solution designed to measure and improve customer relationships. With Ennova, businesses can easily collect, analyse and act on customer feedback throughout the customer journey. The platform offers features such as customised questionnaires, real-time reporting, advanced data analytics and ready-made templates that can be sent out quickly a...

Evasys is a survey system and can be used as a tool for customer surveys. Let respondents choose the way they want to answer, on mobile phones, paper or computer, and increase the chance of a high response rate. The possibility of anonymous responses and multilingual surveys increases the chances of collecting more responses to create informative reports and generate important insights into custom...

A web-based survey solution that works great for conducting customer surveys. Use ready-made question templates with response options or optional answers in writing depending on the objective of the survey and easily reach out to customers through several different channels to achieve the highest possible response rate. The tool is available in all Nordic languages as well as several international...

Facitanalyse's customer survey tool is a powerful platform for collecting and analysing customer feedback. With this tool, organisations can easily create and send surveys, collect responses and gain valuable insights into customer experiences and satisfaction. The tool offers features such as customised questionnaires, real-time reporting, advanced data analysis and ready-made templates that can ...

The national KyselyNetti offers online surveys completely free of charge. You can use your own theme, add your own questions, explanatory text and upload images to make your surveys exactly what you need. A link is created for each survey, which you can share as many times as you like, for example on your website or social media. Analysis of the results is easy and real-time, directly in the app. ...

LimeSurvey allows you to conduct customer surveys with ease and efficiency. With this platform, you can easily collect important customer data and gain in-depth insights into customer needs and wants. We offer customised survey templates designed to ensure accurate and relevant answers so you can make informed decisions.

Netigate is a customisable system that offers a good overview of the company's employees. Netigate offers API and SMS functions and also has an optional design for the employee survey.

This customer research tool can not only collect feedback on products, it can also share your product and its vision and features with customers to increase understanding of the product. Easily collect feedback through different channels and compile the collected information to create actions for improvement. A perfect tool to minimise customer churn and thus maintain and increase profitability.

OnlineUndersøgelse.dk is an intuitive and flexible platform for creating, distributing and analysing questionnaires. Companies can easily gather valuable feedback from customers, employees and other stakeholders using customised questionnaires and ready-made templates that can be sent out quickly. The platform offers real-time reporting and advanced data analytics, giving organisations deep insigh...

Create panels where your customers can answer video-recorded questions and then have the opportunity to provide written answers or rank different options. Video interaction creates greater engagement among respondents, making this tool an interactive experience for customers. It also allows for quick follow-up questions via multiple distribution channels to gather all the feedback needed.

"The Case Management customer service centre system from Puzzle is designed to help companies organise and streamline their customer service processes. Here you get a case management system with a focus on good customer service. Through the platform, you can utilise features such as live chat, standard reply function and the generation of statistics and reports on various customer service activiti...

Create a survey easily by SMS. Create surveys and receive responses with Quriir's easy-to-use survey tool. For example, measure ongoing customer satisfaction or conduct a survey for a large target group at once.

A tool to maximise the impact of your customer research. Responsr automatically collects what customers think and gives you insights you can act on. It helps you create a better customer experience every day! Specialised for multiple industries, Responsr automatically measures the entire customer journey in an actionable way. Use your ambassadors to spread your reputation, identify, contact and im...

A cloud-based solution with good integration possibilities and mass mailing features for customer surveys. With SurveyLegend, different types of surveys can be easily created and designed according to your own preferences to be distributed in several different channels and create a high frequency of responses. Automatic reminders increase the chance of responses from customers without having to ca...

Collect customer data on a smaller or larger scale and capture the entire customer journey with Surveymonkey's customer survey system. Ask the right questions using ready-made templates designed to deliver the best possible results. Reach all customers across channels and use smart metrics like Net Promoter Scores to understand what's driving your success and what's missing to improve it with Surv...

SurveyPal is a Finnish service designed to help companies measure and manage customer satisfaction effectively. Its feedback processes enable continuous improvement of the company's business and customer experience. SurveyPal benefits companies that want to listen to their employees and improve employee satisfaction. SurveyPal provides a versatile and user-friendly solution that enables companies ...

SurveyPlanet offers an excellent questionnaire creation tool suitable for all users, whether they are new researchers or experienced survey experts. It makes creating questionnaires quick and easy, saving users time. In addition, SurveyPlanet offers a user-friendly reporting tool that makes it easy to analyse the results. The application offers both ready-made questionnaire templates and the abili...

Survio is an excellent tool for creating surveys easily and for free. It's ideal for anyone working on surveys, whether they're in market research, marketing or writing a thesis. Survio is also a useful tool for entrepreneurs who want to find out more about their customers. Survio offers a wide range of surveys, including customer satisfaction surveys, market research, opinion polls and other onli...

By continuously gathering insights and feedback from customers, ThreeSixt Labs' customer footprint tool can show real-time results on the dashboard and link these to the company's KPIs. By doing this, quick actions can be taken on critical areas that are important to perform in and higher quality and profitability can be created. Through smart suggestions for questions and survey design, the compl...

Touch & Tell uses unmanned terminals available 24/7 where customers can leave their feedback with a simple push of a button on symbols or a longer answer. This innovative customer research solution makes it easy to reach out to customers directly on the spot to collect feedback without contact details and in multiple locations at the same time. The collected responses can be tracked in real time a...

Trustmary helps organisations generate new leads by collecting testimonials while creating the optimal website layout to attract new customers. This lead generation tool helps create the perfect website to generate new customers and sell products and services by building and testing different website templates to see which one is most successful. It then collects statistics for the process, which ...

Typeform is a versatile survey tool that offers a wide range of features for creating different types of questionnaires. With Typeform, users can easily create clear and visually appealing questionnaires, as the tool allows you to focus on the layout and visual expression of the questionnaires. Typeform also offers a wide selection of ready-made questionnaire templates, making creating your own qu...

A cloud-based marketing automation tool that frees up time and streamlines company marketing. Take advantage of this user-friendly cloud solution by minimising manual work. With features such as segmented feeds, campaign scheduling and automated advertising.

Webropol is a Finnish survey and reporting application that offers versatile and advanced tools for creating and reporting surveys. It allows you to design and implement online survey projects quickly and easily. Webropol allows you to create and implement surveys quickly and easily. It also provides powerful tools for analysing and processing the data collected. The application is easy to use and...

Employee surveys are a powerful tool for HR professionals and management when the information is genuinely put to use. The days of once-a-year surveys that quickly end up in a folder are over. Build a culture of continuous improvement where staff expect surveys for their effectiveness alone. Staff surveys are typically and significantly larger than customer surveys. The main limitation on the cust...