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What is bsi?

The BSI Customer Suite is a holistic CRM/CX platform that combines centralised customer data (CDP), integration capacity (EIP), sales/marketing/service modules and AI strategies similar to "next-best-action" in a single system. It offers ready-made industry processes, agent-based AI support and makes it possible to implement personalised customer journeys and automation without major IT effort.

Who is bsi suitable for?

BSI is primarily aimed at large and medium-sized companies in regulated industries that require a European CRM alternative with data protection control and a high level of compliance.

Company size

What size of company is this system suitable for?

11-500

Support

How can you contact the supplier?

Free trial

Can I get a free trial?

Yes

No

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bsi product features

CRM Software

API integration

Built-in reminders

Calendar and activity integration

Call directly from CRM (click-to-call)

Call lists

Contact/prospect management

Create documents & contracts

E-signature and contract management

Education

Email marketing module

Integrated and digitised sales processes

Lead generation via the web

Lead scoring

Lead tracking

Pipeline management

Quote configurator/CPQ

Reporting and real-time sales forecasts

Resellers

Sales dashboards and KPI tracking

Send newsletter from CRM

Social CRM (social media integration)

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bsi appears in the following categories