Dovio

What do you like most?

Great features, the AI works brilliantly, and it’s simple and straightforward for streamlining processes with customers. Much simpler than HubSpot, for example. For someone like me who doesn’t need a huge range of features, this is spot on.

What do you like least?

It doesn’t really lack anything. Perhaps better mobile optimisation, but that’s in the pipeline.

What business-critical problems do you feel Dovio solves?

It automates a whole lot of things. It’s like having a smart assistant with you in video meetings, suggesting various follow-up actions, compiling and drafting emails with feedback, and so on.

What do you like most?

This is the easiest CRM I’ve ever used. I’ve tried HubSpot, Pipedrive and Upsales, but they all felt outdated and designed for large companies. I love that the interface is really sleek and easy to use; Dovio pretty much takes care of all the follow-up work (emails, tasks and notes), everything is in Swedish, and it automatically creates my contacts and companies. Their support is absolutely brilliant too, and they really do listen to feedback.

What do you like least?

Nothing really. Perhaps an MCP server, but new features are being added all the time and I know this is on the list.

What business-critical problems do you feel Dovio solves?

I feel as though everything is being organised for me. For someone who keeps everything in their head, this is an incredible help.

What do you like most?

The fact that I don’t need to remember what’s said at meetings. We talk to property owners and managers, where several people may be involved and the processes can be lengthy. I used to take brief notes during the meeting, which I then had to transcribe later – which, in practice, meant it never got done. Now the summary and next steps are ready in Dovio straight away, and the contact details are assigned to the right company without me having to enter them manually. Having everything in one platform is really handy.

What do you like least?

It doesn’t really affect our day-to-day lives. I’d have liked to have an app on my phone as I’m out at meetings quite a bit, but I’m at my computer anyway when I need to work in the system, so it’s not a big deal for us.

What business-critical problems do you feel Dovio solves?

That deals lost momentum between meetings. Our sales processes can be lengthy, and there can be a gap of several weeks between contacts. In such cases, it’s easy for a follow-up to slip, or for you to forget everything that was said. With Dovio, all the information is stored, and I can even chat with their built-in agent to get summaries of my communications with a customer. It’s also useful that anyone who wasn’t at the meeting can read the meeting summaries and quickly get an idea of what was discussed.