DealJourneyCRM

DealJourney CRM is used to manage the entire customer journey from leads to appointments and renewals. Throughout the process, the system monitors customer data, helping teams understand customer behaviour and adapt follow-up to reduce churn and increase the value of each customer relationship. Since we're a flexible system, it can be used for almost anything. If we don't have it, we can make it.

DealJourney CRM is used via the browser and works well on mobile too. Users log in, immediately gaining access to an overview of the customer journey. They can easily click through different stages of the sales pipeline, where they drag and drop deal cards. Data is entered manually via forms, or automatically retrieved from emails, calendars and web forms through built-in integrations. The system also connects to existing market data and accounting programmes to ensure you always have reliable information. Dealy, our AI assistant can also help you.

With DealJourney CRM, you can generate sales reports, create detailed pipeline overviews for each sales stage and export customer data to accounting systems. You can also collect and store signed contracts digitally and generate automatic follow-up emails for subscription renewals. The system gives you insights through dashboards that show KPIs and customer engagement in real time. Workflow automations and Dealy (AI assistant) ensure you can make the system work for you. Put data in and get more back. The system delivers value.

DealJourney CRM is often used by companies with 3-200 employees. Typical roles include Sales Manager, Customer Advisor, Marketing and Account Executive, Support who all register activities, cases and follow up the pipeline. The system is designed to support companies focusing on the customer journey and increasing customer value.

DealJourney CRM has a starting price of 299 NOK per user per month. This includes good basic features for managing the customer journey. Invoicing takes place monthly, quarterly, half-yearly or annually, depending on what best suits your business. For specific needs or customised solutions, it is possible to get a price on request, as the cost can vary based on the number of users and integrations.

Yes, DealJourney CRM offers a free 14-day trial that provides full access to all features for up to 10 users. After the trial period, a paid subscription is required for further use and there is no permanent free version available.

DealJourney CRM is a perfect fit for SMBs in Norway that sell or follow up and want a solution that gathers the entire customer journey in one place. Its greatest strengths are its rapid implementation and the ability to gain insight into customer behaviour through real-time data, which reduces churn. We listen to customers and constantly develop the system according to what customers and the market are doing.

It normally takes less than one working day for a new user to get started with DealJourney CRM, including setting up an account and importing existing contacts. It's all about getting started, then growing with the system. Start with the core features, then build with automations, templates and reports.

DealJourneyCRM is hosted in a data centre in Stockholm, Sweden, which ensures that personal data is kept within the GDPR scope. Access control is implemented through role-based or page-based rights at deal and record level. All communication is encrypted with TLS 1.3 and backups are taken daily and stored for 7 days. This gives you peace of mind when processing sensitive data.

DealJourney CRM is owned by DealJourney Aps, a company founded in 2025. The company focuses on CRM solutions for the SME market with products and is not listed on the stock exchange. The company also has a Norwegian company DealJourney AS

The CEO of DealJourney CRM is Thomas Pierog. Prior to becoming CEO, he was a product owner in webCRM and Tribe in a Danish and Belgian company, where he worked for the last 8-10 years.

DealJourney CRM was founded in 2025 in Denmark by 3 seasoned CRM specialists with over 30 years of industry experience. Andreas Lundmark from Sweden, Erik Sagen from Norway and Thomas Pierog from Denmark.