
DealJourneyCRM
DealJourneyCRM appears in the following categories
What is DealJourneyCRM?
Company size
What size of company is this system suitable for?
1-500
Support
How can you contact the supplier?
Free trial
Can I get a free trial?
Yes
No
What do others think of the system?
Reviews and ratings of DealJourneyCRM
Ease of use
Collaboration with the supplier
Support and service
Range of features
Customisation and flexibility
Integration
Value for money
How satisfied are you overall?
Head of Office / IT Manager•
Small business (11-100)•
Verified reviewer•
Denmark•
October 2026
What do you like most?
Just how responsive the team at Dealjourney are, and how quickly our ideas and input are actually implemented in our system
What do you like least?
Misunderstandings and mistakes do happen from time to time – communication can be tricky!
What problems do you feel DealJourney CRM solves?
We have consolidated the solutions that were previously spread across several different systems into a single system. Furthermore, Dealjourney takes a more modern approach to CRM, which suits an organisation like ours very well.
Ease of use
Collaboration with the supplier
Support and service
Range of features
Customisation and flexibility
Integration
Value for money
How satisfied are you overall?
B2B Relationship Builder•
Micro business (1-10)•
Verified reviewer•
Norway•
August 2026
What do you like most?
People.
What do you like least?
DealJourney is such a small company. But perhaps that’s why it’s so innovative.
What problems do you feel DealJourney CRM solves?
Integration options.
Collaboration with the supplier
Support and service
Range of features
Integration
Value for money
How satisfied are you overall?
Sales Manager & Co-owner•
Micro business (1-10)•
Verified reviewer•
Norway•
July 2026
What do you like most?
We chose DealJourney because we can see that their CRM is a very good fit for our business. In addition to what other CRM systems can offer, we get a good overview of the rental agreements we have with our customers, and a clearer distinction between one-off sales and recurring sales. This makes it easier to see what a customer is worth to us over time. And the fact that they are a Nordic company with staff who communicate in one of the Nordic languages and maintain close dialogue with us whenever we need it.
What do you like least?
I have no complaints about them.
What problems do you feel DealJourney CRM solves?
CRM provides a good overview of annual and monthly sales by customer.
Ease of use
Collaboration with the supplier
Support and service
Range of features
Customisation and flexibility
Integration
Value for money
How satisfied are you overall?
Frequently asked questions about DealJourneyCRM
Overview
DealJourney CRM is a CRM system specifically designed for SMEs. Like competitors such as Pipedrive and HubSpot, it offers an end-to-end platform to manage the customer journey from first contact to renewal. The system makes it easy to collect data on leads, customers and subscriptions in one place, providing better insight and the opportunity for proactive follow-up and upselling.
DealJourney CRM is used to manage the entire customer journey from leads to appointments and renewals. Throughout the process, the system monitors customer data, helping teams understand customer behaviour and adapt follow-up to reduce churn and increase the value of each customer relationship. Since we're a flexible system, it can be used for almost anything. If we don't have it, we can make it.
Evaluation
DealJourneyCRM is hosted in a data centre in Stockholm, Sweden, which ensures that personal data is kept within the GDPR scope. Access control is implemented through role-based or page-based rights at deal and record level. All communication is encrypted with TLS 1.3 and backups are taken daily and stored for 7 days. This gives you peace of mind when processing sensitive data.
DealJourneyCRM product features
CRM Software
API integration
Built-in reminders
Calendar and activity integration
Call directly from CRM (click-to-call)
Call lists
Contact/prospect management
Create documents & contracts
E-signature and contract management
Education
Email marketing module
Integrated and digitised sales processes
Lead generation via the web
Lead scoring
Lead tracking
Pipeline management
Reporting and real-time sales forecasts
Resellers
Sales dashboards and KPI tracking
Send newsletter from CRM
AI Tools
Data ingestion and pipeline support
Human-in-the-loop validation
Model management and MLOps
Multimodal handling
Result transparency (explainable AI)
Security and audit logging
Auto Dialer Software
Call recordings
Campaigns
Contact history
Dashboard
Statistics and analysis
Quoting Software
Convert quotes to invoices
Customer database
Digital signing
Event log
Integration modules
Quotation templates
Quote as PDF
Quote overview
Send by email
Support for household tax deductions
Field Sales Software
Budget forecast
Case management
Customer signing in the field
Data transfer
Interaction tracking
Manage leads
Personal profiles
Territory management
Customer Success Software
Automated analyses and reports
Automated calls to action
Calculates customer churn risk
Customer 360
Customer health scores
Dashboard
Dedicated customer success manager
Email synchronisation
Integration modules
Playbook
Revenue Management Software
Analysis tools
API
Automatic mailings
Billing
Churn management
Multiple currencies
Multiple payment methods
Self-service
Sales Enablement Software
Calendar integration and reminders
Contact and prospect management
Create documents and contracts
Dashboard
Email campaigns
Pipeline management
Sales forecasts
Statistics and reports
Subscription Management Software
Analysis tools
API
Automatic mailings
Churn management
Invoicing and payment
Multiple currencies
Multiple payment options
Price adjustments
Self-service
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