HubSpot Customer Platform
HubSpot Customer Platform appears in the following categories
What is HubSpot Customer Platform?
Who is HubSpot Customer Platform suitable for?
Company size
What size of company is this system suitable for?
1-500+
Support
How can you contact the supplier?
Free trial
Can I get a free trial?
Yes
No
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HubSpot Customer Platform product features
CRM Software
API integration
Built-in reminders
Calendar and activity integration
Call directly from CRM (click-to-call)
Call lists
Contact/prospect management
Create documents & contracts
E-signature and contract management
Education
Email marketing module
Integrated and digitised sales processes
Lead generation via the web
Lead scoring
Lead tracking
Pipeline management
Quote configurator/CPQ
Reporting and real-time sales forecasts
Resellers
Sales dashboards and KPI tracking
Send newsletter from CRM
Social CRM (social media integration)
Case Management Software
Automation and triggers
Case & response templates
Chat for customer and internal support
Customer service management & support
Customisable reports
Deviation management
Digital forms & self-service
Help desk functionality
Integration with ERP/CRM
Inventory and asset management
Knowledge base
Mobile-friendly interface
Real-time 360-degree overview
Self-service portal
Service management
SLA & escalation
Statistics & monitoring module
Sub-cases and delegation
Webhooks & API
Lead Generation Software
360-degree customer insight
Analysis and reports
Chat
Identify website visitors (IP tracking)
Lead management
Lead scoring
Outbound marketing
Prospecting tools
Triggers
Customer Service Software
Case status
Handling time
Live chat
Phone
Prioritisation
Self-help
Sentiment analysis
Smart division of labour
Standard reply
Statistics and reports
Tickets
Sales Prospecting Tools
AI engine
Automatic information updates
Contact details
CRM integration
Database
Filter
Onboarding
Smart recommendations
Statistics
Triggers
Marketing Automation Software
Abandoned basket
Create forms
Event scheduling
Lead generation
Lead scoring
Personalised communication
Segmented flows
Split testing (A/B)
Webhook
Sales Enablement Software
Contact and prospect management
Create documents and contracts
Email campaigns
Pipeline management
Sales forecasts
Statistics and reports
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