Sweet Systems
Sweet Systems occurs in the following categories
Description of Sweet Systems
Company size
What size of company is this software suitable for?
11-500+
Mobile app
Is there a mobile app?
Support
How can you contact the supplier?
Education
How can you train the customer?
Test period
Can I get a free trial?
Yes
No
What do others think of the software?
Reviews and ratings about Sweet Systems
Ease of use
Cooperation with the supplier
Support and service
Range of functions
Customisation and flexibility
Integration
Value for money
How satisfied are you overall?
System Owner•
Large company (500+)•
Verified person•
Sweden•
May 2026
What do you like most?
The ease of use of the applications, the possibilities to digitise and automate processes. Scalability and cost efficiencies.
What do you like least?
Sometimes it would be good to be able to make more product-specific changes without the help of a consultant.
What business-critical problems do you feel Sweet Systems solves?
An incredible number of operational processes that are now fully digitalised and automated.
Ease of use
Cooperation with the supplier
Support and service
Range of functions
Customisation and flexibility
Integration
Value for money
How satisfied are you overall?
Systems specialist•
Small business (11-100)•
Verified person•
Sweden•
May 2026
What do you like most?
Cooperation with our contact persons.
What do you like least?
The complexity of the flows needed in Sweet. You need to be relatively technical to understand what happens and when.
What business-critical problems do you feel Sweet Systems solves?
I feel that Sweet helps us to solve problems faster than our previous solution which was more sluggish.
Ease of use
Cooperation with the supplier
Support and service
Range of functions
Customisation and flexibility
Integration
How satisfied are you overall?
Comment from software owner
Digitalisation strategist•
Large company (500+)•
Verified person•
Sweden•
May 2026
What do you like most?
Sweet Automation is perceived as a very flexible platform with great opportunities for customisation. In the projects we have worked on, it has always been possible to find a solution, even when the needs have been quite specific. The platform feels stable and is limited more by your own imagination than by the functions.
What do you like least?
What we sometimes lack is more in-depth documentation and a clearer knowledge base. We do not have in-house developer expertise in the organisation and are therefore dependent on being able to read our way to solutions. There are basic descriptions of the functions, but more practical examples and guides would have been valuable.
What business-critical problems do you feel Sweet Systems solves?
For us, it's mainly about reducing manual handling in our processes and creating completely digital flows. We have been able to move from paper forms and manual steps to automated processes with significantly less manual effort, saving both time and reducing the risk of errors.
Ease of use
Cooperation with the supplier
Support and service
Range of functions
Customisation and flexibility
Integration
Value for money
How satisfied are you overall?
Comment from software owner
Sweet Systems product features
CRM Software
API integration
Calendar integration & reminder
Call directly from CRM
Call lists
Contact/ prospect handling
Create documents & agreements
Dashboard - Sales overview
E-mail campaigns
e-signature
Education
Integrated sales processes
Lead generation via the web
Lead Score
Pipe management
Quote configurator/CPQ
Reminder
Retailers
Sales forecasts & data
Send newsletter from CRM
Track leads
Help Desk Software
Automated case management
Dashboard with live tracking
External HelpDesk
Integration support
Internal HelpDesk
Knowledge bank
Permission management
Priority function
Reminder function
SLA management
Statistics & Monitoring
AML Software
AI implementations
Due diligence
Dynamic customer risk assessment and scorecard
Identity Verification
Investigation Tools
Regulatory reporting
Sanctions Screening
Transactions Screening
KYC Software
API
Automatic notifications
Background checks
ID identification
Onboarding
PEP identifications
Real-time updates
Risk assessments
Watch list
Online Form Builder Software
API Integration
Create forms
Document templates
E-signings
Flexible forms
Statistics and Analysis
Verify with BankID
Field Service Management Software
Article register with prices
Checklist
Contract management
Customer portal - access to project status
Dashboard & profitability analysis
Digital signing
Dispatch
Document management
GDPR support
GPS support
Log material consumption
Payroll/accounting integration
Project-linked expenditure recording
Quotation tool
Scheduling
Time reporting
Case Management Software
360 view (oneview in real time)
Case & response templates
Customer service management & support
Customize & model reports
Delegation & feedback of sub-cases
Deviation management
Digital forms & self-service
Helpdesk case management
Integration with ERP/ CRM
Mobile-friendly interface
Self-service portal
Service management
SLA & Escalation
Statistics & follow-up module
Triggers
Webhooks & API
Workflow Automation Software
Analyzes and reports
API
Low code
Monitoring
Process management
Triggers
Customer Service Software
Case status
Handling time
Livechat
Priority function
Self-help
Smart division of labour
Standard reply
Statistics and reports
Tickets
Compliance Management Software
API
Automatic notifications
Background checks
Completed regulations
DORA
ID identification
IFRS16
NIS2
Onboarding
PEP identifications
Real-time updates
Risk assessments
Watch list
Marketing Automation Software
Cart left
Create form
Lead generation
Lead Score
Personalised communication
Scheduling events
Segment flows
Split testing / a-b
Webhook
Sales Enablement Software
Calendar integration and reminders
Contact and prospect handling
Creating documents and agreements
Dashboard
E-mail campaigns
Pipe management
Sales forecasts
Statistics and reports
Does this
software suit me?
Do like 23000+ companies, let our algorithms guide you to the right software choice.
Most common comparisons in CRM Software
