LeadDesk
LeadDesk appears in the following categories
What is LeadDesk?
Who is LeadDesk suitable for?
Company size
What size of company is this system suitable for?
1-500
Support
How can you contact the supplier?
Free trial
Can I get a free trial?
Yes
No
What do others think of the system?
Reviews and ratings of LeadDesk
Ease of use
Collaboration with the supplier
Support and service
Range of features
Customisation and flexibility
Integration
Value for money
How satisfied are you overall?
business owners•
Micro business (1-10)•
Verified reviewer•
Sweden•
May 2025
What do you like most?
simple layout
What do you like least?
customer service and tricky contracts
What problems do you feel LeadDesk solves?
inflexible, expensive, dodgy deals and worst customer service
Ease of use
Collaboration with the supplier
Support and service
Range of features
Customisation and flexibility
Integration
Value for money
How satisfied are you overall?
corporate customer•
Micro business (1-10)•
Verified reviewer•
Sweden•
April 2025
What do you like most?
Good servers
What do you like least?
This is not the same company as 5 years ago. Very dodgy contracts and systems: if you buy something it is added straight away, if you remove something they continue to bill even though it is removed from the system and the customer is not using it, you have to notify them in writing 2 weeks before the next month. Every month (without exception) they overbill, which is both time and energy consuming to try to correct. They charge per account, not number of agents logged in. Admin account is 1000 SEK extra. They charge thousands for the number of numbers you call, and a dialer costs 1000 SEK a month. Phone numbers are locked for 6 months. You can get all this included, for a fraction of the cost of competitors who actually answer and care about their customers.
What problems do you feel LeadDesk solves?
They can call customers
Ease of use
Collaboration with the supplier
Support and service
Range of features
Customisation and flexibility
Integration
Value for money
How satisfied are you overall?
Do you work
for this company?
Read how to update the information here
LeadDesk product features
Auto Dialer Software
Automatic redialling
Call forwarding
Call recordings
Campaigns
Contact history
Dashboard
Statistics and analysis
Customer Service Software
Case status
Handling time
Live chat
Phone
Prioritisation
Self-help
Sentiment analysis
Smart division of labour
Statistics and reports
Call Center Software
IVR menu with keypad options
Recorded messages
Reports and statistics
Voicemail
Workforce Management Software
Analysis tools
Forecasts
Reports
Scheduling
Strategic planning
Time reporting
Does this
system suit me?
Join 23000+ companies and let our algorithms guide you to the right software.
Most common comparisons in Auto Dialer Software
