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ServiceNow

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What is ServiceNow?

A customer service system that automates the handling of customer cases. Suitable for both small and large companies and offers features such as chatbot, omnichannel and dashboards.

Company size

What size of company is this system suitable for?

101-500+

Support

How can you contact the supplier?

Free trial

Can I get a free trial?

Yes

No

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ServiceNow product features

Help Desk Software

Automated ticket management

Dashboard with live tracking

Deviation management

Division of responsibilities

External help desk

Integration support

Permission management

SLA management

Statistics & monitoring

Case Management Software

Case & response templates

Deviation management

Service management

SLA & escalation

Customer Service Software

Case status

Phone

Self-help

Smart division of labour

Standard reply

Statistics and reports

Tickets

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system suit me?

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ServiceNow appears in the following categories