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SupportCenter Plus

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SupportCenter Plus appears in the following categories

What is SupportCenter Plus?

ManageEngine Support Center Plus is a web-based solution that helps organisations provide a superior customer experience. Organisations can efficiently manage support cases, account and contact information, service agreements, SLA management and knowledge base. Automate the process of creating, organising and tracking tickets into a seamless process with workflow automation.

Company size

What size of company is this system suitable for?

101-500+

Support

How can you contact the supplier?

Free trial

Can I get a free trial?

Yes

No

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SupportCenter Plus product features

Help Desk Software

Automated ticket management

Dashboard with live tracking

Deviation management

Division of responsibilities

External help desk

Integration support

Internal help desk

Knowledge base

Permission management

Prioritisation

Reminders

SLA management

Statistics & monitoring

Customer Service Software

Case status

Handling time

Live chat

Phone

Prioritisation

Self-help

Sentiment analysis

Smart division of labour

Standard reply

Statistics and reports

Tickets

Does this
system suit me?

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SupportCenter Plus appears in the following categories