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Imbox

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Imbox appears in the following categories

What is Imbox?

Imbox is a cloud-based HelpDesk platform that focuses on making your company's customer case management as easy as possible, without losing quality in the process. Imbox is well suited for both large and small companies.

Company size

What size of company is this system suitable for?

11-500+

Support

How can you contact the supplier?

Free trial

Can I get a free trial?

Yes

No

Alternatives to Imbox

SupportCenter Plus

SupportCenter Plus

More alternatives to Imbox

What do others think of the system?

Reviews and ratings of Imbox

Ease of use

Collaboration with the supplier

Support and service

Range of features

Customisation and flexibility

Integration

Value for money

How satisfied are you overall?

CEO•

Small business (11-100)•

Verified reviewer•

Sweden•

September 2021

What do you like most?

Easy to use, efficient, increases sales and above all a wonderful support from ImBox for questions!

What do you like least?

Nothing!

What problems do you feel Imbox solves?

Above all, ImBox solves the problem of losing customers on the website. We have captured interests and converted them into buying customers.

Ease of use

Collaboration with the supplier

Support and service

Range of features

Customisation and flexibility

Integration

Value for money

How satisfied are you overall?

Marketing Manager•

Small business (11-100)•

Verified reviewer•

Sweden•

August 2021

What do you like most?

User-friendly with features customised to simplify case management. Onboarding and training on the tool free of charge and fast support.

What do you like least?

What problems do you feel Imbox solves?

The number of emails sent to solve a case is drastically reduced. Clear overview of what needs to be prioritised immediately. As well as an automatic sorting option that ensures that cases always end up with the right person.

Ease of use

Collaboration with the supplier

Support and service

Range of features

Customisation and flexibility

Integration

Value for money

How satisfied are you overall?

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Imbox product features

Help Desk Software

Automated ticket management

External help desk

Integration support

Prioritisation

Statistics & monitoring

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Imbox appears in the following categories