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Deskpro

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Deskpro appears in the following categories

What is Deskpro?

Deskpro is an omnichannel help desk platform with AI agent assist, AI chatbots, automation, knowledge base and enterprise-grade security deployable SaaS, VPC, sovereign cloud or on-premise.

Who is Deskpro suitable for?

Deskpro is for organisations of all sizes — from regulated enterprises in finance, healthcare and government to tech and SMBs — needing secure, AI-enabled omnichannel support.

Company size

What size of company is this system suitable for?

1-500+

Support

How can you contact the supplier?

Free trial

Can I get a free trial?

Yes

No

Alternatives to Deskpro

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Deskpro product features

Help Desk Software

Automated ticket management

Dashboard with live tracking

Division of responsibilities

External help desk

Integration support

Internal help desk

Knowledge base

Permission management

Prioritisation

Reminders

SLA management

Statistics & monitoring

Customer Service Software

Case status

Handling time

Live chat

Phone

Prioritisation

Self-help

Sentiment analysis

Smart division of labour

Standard reply

Statistics and reports

Tickets

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system suit me?

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Deskpro appears in the following categories