
SupportPal
SupportPal appears in the following categories
What is SupportPal?
SupportPal is on-premise help desk software that unifies email, web, API, widget, phone/SMS/WhatsApp and social channels with SLAs, automation, multi-brand and multilingual support.
Who is SupportPal suitable for?
SupportPal is aimed at organisations that want a self-hosted, on-premise help desk for customer support teams of any size seeking multi-channel ticketing and knowledgebase features.
Company size
What size of company is this system suitable for?
1-500+
Support
How can you contact the supplier?
Free trial
Can I get a free trial?
Yes
No
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SupportPal product features
Help Desk Software
Automated ticket management
Dashboard with live tracking
Division of responsibilities
External help desk
Integration support
Internal help desk
Knowledge base
Permission management
Prioritisation
Reminders
SLA management
Statistics & monitoring
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system suit me?
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