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SolarWinds Service Desk

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SolarWinds Service Desk appears in the following categories

What is SolarWinds Service Desk?

A cloud-based, AI-supported ITSM platform with ticketing, asset management, CMDB, change management, self-service portal and multichannel communication - built according to ITIL standards.

Who is SolarWinds Service Desk suitable for?

Ideal for medium to large organisations, MSPs, educational institutions and IT-heavy environments that combine asset management with helpdesk and require automation, SLA control and reporting.

Company size

What size of company is this system suitable for?

11-500+

Support

How can you contact the supplier?

Free trial

Can I get a free trial?

Yes

No

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SolarWinds Service Desk product features

Help Desk Software

Automated ticket management

Dashboard with live tracking

Deviation management

Division of responsibilities

External help desk

Integration support

Internal help desk

Knowledge base

Permission management

Prioritisation

Reminders

SLA management

Statistics & monitoring

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SolarWinds Service Desk appears in the following categories