HEINZELMANN Service.Desk
HEINZELMANN Service.Desk appears in the following categories
What is HEINZELMANN Service.Desk?
HEINZELMANN Service.Desk is a modular helpdesk and ITSM platform with ticketing, SLAs, knowledge database, asset integration, chat and e-mail connection for internal and external users.
Who is HEINZELMANN Service.Desk suitable for?
Ideal for SMEs to large organisations from IT, HR, facilities, public authorities and e-government that want to map flexible, ITIL-compliant service processes - on-premise or in the cloud.
Company size
What size of company is this system suitable for?
1-500
Support
How can you contact the supplier?
Free trial
Can I get a free trial?
Yes
No
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HEINZELMANN Service.Desk product features
Help Desk Software
Automated ticket management
Dashboard with live tracking
Deviation management
Division of responsibilities
External help desk
Integration support
Internal help desk
Knowledge base
Permission management
Prioritisation
Reminders
SLA management
Statistics & monitoring
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