Puzzel

Puzzel WFM is an enterprise workforce management solution with easy-to-use features to create the ultimate customer experience. It's quick to implement and has powerful features to optimise scheduling and monitor staff work in real time, allowing you to react to deviations as quickly as possible. At the same time, plan for the future with smart forecasts that can be useful when making decisions about the future of your organisation.

The solution is primarily designed for customer service companies such as contact centres. A solution to get full control of the workforce and that can handle a wide range of company sizes.