Gorgias Helpdesk
Gorgias Helpdesk appears in the following categories
What is Gorgias Helpdesk?
Gorgias is a specialised helpdesk system for e-commerce that integrates ticketing, chat, social messaging, SMS and telephone. It offers automation, AI tools and shop data directly in the support dashboard.
Who is Gorgias Helpdesk suitable for?
Ideal for small to medium-sized online shops that want to process customer queries efficiently and automatically around the clock. Particularly suitable for teams that are deeply integrated in Shopify, Magento or BigCommerce.
Company size
What size of company is this system suitable for?
1-500
Support
How can you contact the supplier?
Free trial
Can I get a free trial?
Yes
No
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Gorgias Helpdesk product features
Help Desk Software
Automated ticket management
Dashboard with live tracking
Deviation management
Division of responsibilities
External help desk
Integration support
Knowledge base
Permission management
Prioritisation
SLA management
Statistics & monitoring
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