Gladly - Helpdesk Software
Gladly - Helpdesk Software appears in the following categories
What is Gladly - Helpdesk Software?
Gladly is an AI-driven customer service platform that strengthens personal end customer relationships in lifelong conversations across all channels and is therefore more than a classic helpdesk.
Who is Gladly - Helpdesk Software suitable for?
Ideal for brands with a high demand for customer authenticity and conversational AI that also want to offer personalised omnichannel experiences.
Company size
What size of company is this system suitable for?
11-500+
Support
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Gladly - Helpdesk Software product features
Help Desk Software
Automated ticket management
Dashboard with live tracking
Deviation management
Division of responsibilities
External help desk
Integration support
Internal help desk
Knowledge base
Permission management
Prioritisation
Reminders
SLA management
Statistics & monitoring
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