Hiver
Hiver appears in the following categories
What is Hiver?
Hiver is a Gmail-centred, AI-supported helpdesk system with ticket management, SLA tracking, live chat, voice, WhatsApp support and an integrated knowledge database.
Who is Hiver suitable for?
Perfect for teams that use Google Workspace and don't want to introduce separate helpdesk software. It is suitable for teams of any size.
Company size
What size of company is this system suitable for?
1-500+
Support
How can you contact the supplier?
Free trial
Can I get a free trial?
Yes
No
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Hiver product features
Help Desk Software
Automated ticket management
Dashboard with live tracking
Deviation management
Division of responsibilities
External help desk
Integration support
Internal help desk
Knowledge base
Permission management
Prioritisation
Reminders
SLA management
Statistics & monitoring
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system suit me?
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