Heartpace HR

What do you like most?

What we appreciated right from the start was the simplicity – getting started with basic HR administration was straightforward and well-organised. What has made us stay and continue to invest in the platform is the combination of its breadth and the fact that it is a tool actually used by managers – not just by HR. It helps us to follow up and lead in a more structured way.

What do you like least?

I’m not sure if I’d say it’s the one I like the least, but you do need to set aside time when implementing the system and its modules to get the most out of it. You do have that time – but sometimes it can feel like a hurdle, so you end up deprioritising it.

What business-critical problems do you feel Heartpace HR solves?

Carry out the pay review in the system – monitoring managers via the pay review process gives us a much better overview and greater control compared with how we used to work. A comprehensive HR support system that grows with the organisation (employee and RAK reviews, skills monitoring, surveys, pay surveys, whistleblowing and Pulse for ongoing sentiment monitoring). It is becoming a central part of how we work with HR.

What do you like most?

What I like most about Heartpace is how easy it is to get an overview of the organisation and my colleagues. It’s also been very useful for us that we can add multiple modules, so we can have many of our processes brought together in a single tool – for example, performance reviews, pay reviews and staff surveys.

What do you like least?

I have nothing negative to say about Heartpace; it has lived up to our expectations. The system has evolved considerably since we’ve had it, so the aspects I previously had reservations about have been significantly improved.

What business-critical problems do you feel Heartpace HR solves?

Heartpace HR helps us to organise and streamline our HR processes by bringing together staff information and HR administration in one place. This reduces manual administrative work, the risk of errors and the need to maintain information across different systems and documents. The system also provides a better overview and traceability of, for example, employee data, documentation, employee surveys and HR processes. This makes it easier for managers and HR to work more consistently and ensures that important information is available and up to date.

What do you like most?

Heartpace is an excellent system that enables us to manage our HR processes in a structured way throughout the year, making it easy for our managers to get things right!

What do you like least?

I sometimes find that certain modules are administratively burdensome; I would like to be able to copy data more easily and have more detailed analysis of the results.

What business-critical problems do you feel Heartpace HR solves?

Thanks to our procedures and the Heartpace system, our staff can feel confident that processes such as recruitment, performance reviews and pay setting are carried out in a consistent and uniform manner across the entire company.