Sweet Systems
vs
Paloma
Company size
Number of employees
Microenterprises (1-10)
Small businesses (11-100)
Medium-sized businesses (101-500)
Large companies (500+)
Microenterprises (1-10)
Small businesses (11-100)
Medium-sized businesses (101-500)
Large companies (500+)
Platform
Cloud service
On-premises
Mobile app
Cloud service
On-premises
Mobile app
Price information
Free trial
Module pricing
Subscription pricing
Licence pricing
Free trial
Module pricing
Subscription pricing
Licence pricing
Product features in Marketing Automation Software
Abandoned basket
Create forms
Event scheduling
Lead generation
Lead scoring
Personalised communication
Segmented flows
Split testing (A/B)
Webhook
Abandoned basket
Create forms
Event scheduling
Lead generation
Lead scoring
Personalised communication
Segmented flows
Split testing (A/B)
Webhook
Reviews
Based on 17 reviews
Based on 8 reviews
Ease of use
4.5Highest
Collaboration with the supplier
4.9
Support and service
4.7
Range of features
4.5Highest
Customisation and flexibility
4.5Highest
Value for money
4.8Highest
How satisfied are you overall?
4.8Highest
Integration
4.7
Ease of use
4.4
Collaboration with the supplier
5.0Highest
Support and service
4.9Highest
Range of features
4.3
Customisation and flexibility
4.3
Value for money
4.4
How satisfied are you overall?
4.3
Integration
5.0
Reviews
Pros
The highly responsive support team, dedicated points of contact, the intuitive user interface, the ability to create your own automations, and the team’s openness and flexibility when it comes to customer requests
Great support from Sweet, flawless system with few interruptions
Sending emails via Paloma works well. You get quick replies when you contact support.
Good support, good value, hassle-free service.
Reviews
Cons
There isn’t much to criticise. A few minor features are missing, such as the ability to filter for empty values in the CRM, for example.
Duplication of images and files in case management
The fact that the events aren’t mobile-friendly. A great many people check their emails on their phones, and when we send out event invitations by email, there’s a risk that people won’t be able to register easily.
Handling images in the newsletter builder is a bit fiddly and restrictive.
