Dovio
vs
Creatio

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Company size

Number of employees

Microenterprises (1-10)
Small business (11-100)
Medium-sized enterprises (101-500)
Large companies (500+)
Microenterprises (1-10)
Small business (11-100)
Medium-sized enterprises (101-500)
Large companies (500+)

Platform

Cloud service
On-premises
Mobile app
Cloud service
On-premises
Mobile app

Price information

Free trial
Price model module
Subscription price model
Price model license
Free trial
Price model module
Subscription price model
Price model license

Product features in CRM Software

API integration
Calendar integration & reminder
Call directly from CRM
Call lists
Contact/ prospect handling
Create documents & agreements
Dashboard - Sales overview
E-mail campaigns
e-signature
Education
Integrated sales processes
Lead generation via the web
Lead Score
Pipe management
Quote configurator/CPQ
Reminder
Retailers
Sales forecasts & data
Send newsletter from CRM
Social media integration
Track leads
API integration
Calendar integration & reminder
Call directly from CRM
Call lists
Contact/ prospect handling
Create documents & agreements
Dashboard - Sales overview
E-mail campaigns
e-signature
Education
Integrated sales processes
Lead generation via the web
Lead Score
Pipe management
Quote configurator/CPQ
Reminder
Retailers
Sales forecasts & data
Send newsletter from CRM
Social media integration
Track leads

Why do companies choose you?

Why choose your software?

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Why choose your software?

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Why choose you as a supplier?

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Why choose you as a supplier?

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How do you position yourself in the market?

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How do you position yourself in the market?

In Sweden, Creatio is typically positioned as a no-code CRM and workflow automation platform with strong AI capabilities, designed for organizations that need flexibility and process customization. It stands out in the market by combining CRM functionality with a no-code platform that allows both IT teams and business users to build applications and automate workflows without extensive coding.

Many companies evaluate Creatio as an alternative to platforms such as Salesforce or Microsoft Dynamics 365 when they are looking for a system that can be adapted to complex processes and industry-specific workflows. Its AI features and AI agents are also becoming an important differentiator, helping organizations automate tasks, analyze data, and support decision-making.

What needs and challenges do you solve for the customer?

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What needs and challenges do you solve for the customer?

Creatio helps organizations solve challenges related to fragmented systems, manual processes, and inflexible CRM solutions. It enables companies to centralize customer data, automate workflows, and manage sales, marketing, and service operations on one platform.

With its no-code tools, both IT teams and business users can quickly customize processes and build applications without heavy development. Creatio also uses AI and AI agents to analyze data, recommend next steps, and automate routine tasks, helping teams work more efficiently and focus on higher-value activities.

Reviews

Based on 3 reviews

Based on 8 reviews

Ease of use
Cooperation with the supplier
Support and service
Range of functions
Customisation and flexibility
Integration
Value for money
How satisfied are you overall?
Ease of use
Cooperation with the supplier
Support and service
Range of functions
Customisation and flexibility
Integration
Value for money
How satisfied are you overall?

Reviews

Pros

Great features, the AI works brilliantly, and it’s simple and straightforward for streamlining processes with customers. Much simpler than HubSpot, for example. For someone like me who doesn’t need a huge range of features, this is spot on.
This is the easiest CRM I’ve ever used. I’ve tried HubSpot, Pipedrive and Upsales, but they all felt outdated and designed for large companies. I love that the interface is really sleek and easy to use; Dovio pretty much takes care of all the follow-up work (emails, tasks and notes), everything is in Swedish, and it automatically creates my contacts and companies. Their support is absolutely brilliant too, and they really do listen to feedback.
I particularly liked the intuitive low-code development, the high level of flexibility in process design, and the ability to combine CRM and workflow automation on a single central platform.
The flexibility of the tool

Reviews

Cons

It doesn’t really lack anything. Perhaps better mobile optimisation, but that’s in the pipeline.
Nothing really. Perhaps an MCP server, but new features are being added all the time and I know this is on the list.
As the software offers a wide range of functions, it may take some time to get to grips with it. Furthermore, complex customisations may occasionally require technical expertise.
Creatio is not yet as well known as its competitors in the DACH region