DealJourneyCRM
vs
Creatio

Overview

What type of system is DealJourneyCRM?

DealJourney CRM is a CRM system specifically designed for SMEs. Like competitors such as Pipedrive and HubSpot, it offers an end-to-end platform to manage the customer journey from first contact to renewal. The system makes it easy to collect data on leads, customers and subscriptions in one place, providing better insight and the opportunity for proactive follow-up and upselling.

What type of system is Creatio?

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Company size

Number of employees

Microenterprises (1-10)
Small businesses (11-100)
Medium-sized businesses (101-500)
Large companies (500+)
Microenterprises (1-10)
Small businesses (11-100)
Medium-sized businesses (101-500)
Large companies (500+)

Platform

Cloud service
On-premises
Mobile app
Cloud service
On-premises
Mobile app

Price information

Free trial
Price from

-

Module pricing
Subscription pricing
Licence pricing
Free trial
Price from

Starting ...

Module pricing
Subscription pricing
Licence pricing

Product features in CRM Software

API integration
Built-in reminders
Calendar and activity integration
Call directly from CRM (click-to-call)
Call lists
Contact/prospect management
Create documents & contracts
E-signature and contract management
Education
Email marketing module
Integrated and digitised sales processes
Lead generation via the web
Lead scoring
Lead tracking
Pipeline management
Quote configurator/CPQ
Reporting and real-time sales forecasts
Resellers
Sales dashboards and KPI tracking
Send newsletter from CRM
Social CRM (social media integration)
API integration
Built-in reminders
Calendar and activity integration
Call directly from CRM (click-to-call)
Call lists
Contact/prospect management
Create documents & contracts
E-signature and contract management
Education
Email marketing module
Integrated and digitised sales processes
Lead generation via the web
Lead scoring
Lead tracking
Pipeline management
Quote configurator/CPQ
Reporting and real-time sales forecasts
Resellers
Sales dashboards and KPI tracking
Send newsletter from CRM
Social CRM (social media integration)

Why do companies choose you?

Why choose your system?

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Why choose your system?

Sorry, no data yet.

Why choose you as a supplier?

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Why choose you as a supplier?

Sorry, no data yet.

How do you position yourself in the market?

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How do you position yourself in the market?

In Sweden, Creatio is typically positioned as a no-code CRM and workflow automation platform with strong AI capabilities, designed for organizations that need flexibility and process customization. It stands out in the market by combining CRM functionality with a no-code platform that allows both IT teams and business users to build applications and automate workflows without extensive coding.

Many companies evaluate Creatio as an alternative to platforms such as Salesforce or Microsoft Dynamics 365 when they are looking for a system that can be adapted to complex processes and industry-specific workflows. Its AI features and AI agents are also becoming an important differentiator, helping organizations automate tasks, analyze data, and support decision-making.

What needs and challenges do you solve for the customer?

Sorry, no data yet.

What needs and challenges do you solve for the customer?

Creatio helps organizations solve challenges related to fragmented systems, manual processes, and inflexible CRM solutions. It enables companies to centralize customer data, automate workflows, and manage sales, marketing, and service operations on one platform.

With its no-code tools, both IT teams and business users can quickly customize processes and build applications without heavy development. Creatio also uses AI and AI agents to analyze data, recommend next steps, and automate routine tasks, helping teams work more efficiently and focus on higher-value activities.

Reviews

Based on 13 reviews

Based on 8 reviews

Ease of use
4.8
Collaboration with the supplier
5.0
Support and service
5.0Highest
Range of features
4.5
Customisation and flexibility
4.9
Integration
4.8
Value for money
5.0Highest
How satisfied are you overall?
4.8
Ease of use
4.9Highest
Collaboration with the supplier
5.0
Support and service
4.9
Range of features
5.0Highest
Customisation and flexibility
5.0Highest
Integration
4.8
Value for money
4.9
How satisfied are you overall?
4.8

Reviews

Pros

Just how responsive the team at Dealjourney are, and how quickly our ideas and input are actually implemented in our system
We chose DealJourney because we can see that their CRM is a very good fit for our business. In addition to what other CRM systems can offer, we get a good overview of the rental agreements we have with our customers, and a clearer distinction between one-off sales and recurring sales. This makes it easier to see what a customer is worth to us over time. And the fact that they are a Nordic company with staff who communicate in one of the Nordic languages and maintain close dialogue with us whenever we need it.
I particularly liked the intuitive low-code development, the high level of flexibility in process design, and the ability to combine CRM and workflow automation on a single central platform.
The flexibility of the tool

Reviews

Cons

Misunderstandings and mistakes do happen from time to time – communication can be tricky!
DealJourney is such a small company. But perhaps that’s why it’s so innovative.
As the software offers a wide range of functions, it may take some time to get to grips with it. Furthermore, complex customisations may occasionally require technical expertise.
Creatio is not yet as well known as its competitors in the DACH region