KMD Payroll Cloud

What do you like most?

I think they’re incredibly quick to help us, and it’s brilliant that KMD can quickly identify what we’re having trouble with.

What do you like least?

When I notice there’s a bit of a delay when the system is under pressure.

What business-critical problems do you feel KMD Payroll Cloud solves?

Well, KMD is always willing to try and sort out any problems we have. That’s great; even in situations where they can’t resolve the issue, it’s been lovely to be taken seriously and to see that they’ve tried to find a solution for us.

What do you like most?

KMD provides highly competent support. During the implementation of KPC, we were well guided through the entire project, with a clear plan for when each stage should be completed and tested. Whenever we have questions or queries, we are always met with a friendly response, and if we need to discuss ideas or seek advice on how to resolve a particular set-up, the KMD consultants are excellent to consult with regarding possible solutions, advantages and disadvantages. We use the Payroll Control Centre (PCC) on a daily basis to continuously monitor any errors and alerts in our payroll simulations, so we can deal with issues as they arise – it’s a huge help. The ability to integrate with many other systems is a great help with our data flow. Not least the integration with the time-recording system, but also, in particular, the ‘HR3 Connector’, which enables us to run a lean process for our data management.

What do you like least?

Knowledge of SAP is virtually essential for understanding, amongst other things, error codes in payroll processing. It would be beneficial to make this more user-friendly. The performance of KPC is not always adequate when uploading large files (more than 2,000 lines) or generating large reports (for example, a payslip report for all employees covering the entire pay period). This can be resolved with workarounds, but improved performance would be an advantage.

What business-critical problems do you feel KMD Payroll Cloud solves?

The Payroll Control Centre (PCC) is a great help when it comes to efficient payroll simulation, including accounting simulation and error monitoring. By setting up our alerts, we have eliminated many manual checks. Automation features, including tax cards and the entire post-processing workflow (NETS, payslips, eIndkomst), and not least the refund solution, have also significantly optimised much of our work.

What do you like most?

KPC can do anything, provided you’re willing to spend the time updating the system

What do you like least?

Integrations from other IT systems are difficult to import into KPC

What business-critical problems do you feel KMD Payroll Cloud solves?

Reporting of, for example, shares and employee benefits directly to eIndkomst via payslips.