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Imbox

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Imbox occurs in the following categories

Description of Imbox

Imbox is a cloud-based HelpDesk platform that focuses on making your company's customer case management as easy as possible, without losing quality in the process. Imbox is well suited for both large and small companies.

Company size

What size of company is this software suitable for?

11-500+

Support

How can you contact the supplier?

Test period

Can I get a free trial?

Yes

No

What do others think of the software?

Reviews and ratings about Imbox

Ease of use

Cooperation with the supplier

Support and service

Range of functions

Customisation and flexibility

Integration

Value for money

How satisfied are you overall?

CEO

Small business (11-100)

Verified person

Sweden

September 2021

What do you like most?

Easy to use, efficient, increases sales and above all a wonderful support from ImBox for questions!

What do you like least?

Nothing!

What business-critical problems do you feel Imbox solves?

Above all, ImBox solves the problem of losing customers on the website. We have captured interests and converted them into buying customers.

Ease of use

Cooperation with the supplier

Support and service

Range of functions

Customisation and flexibility

Integration

Value for money

How satisfied are you overall?

Marketing Manager

Small business (11-100)

Verified person

Sweden

August 2021

What do you like most?

User-friendly with features customised to simplify case management. Onboarding and training on the tool free of charge and fast support.

What do you like least?

What business-critical problems do you feel Imbox solves?

The number of emails sent to solve a case is drastically reduced. Clear overview of what needs to be prioritised immediately. As well as an automatic sorting option that ensures that cases always end up with the right person.

Ease of use

Cooperation with the supplier

Support and service

Range of functions

Customisation and flexibility

Integration

Value for money

How satisfied are you overall?

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for this company?

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Imbox occurs in the following categories

Imbox product features

Helpdesk Systems

Automated case management

External HelpDesk

Integration support

Priority function

Statistics & Monitoring

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