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Why do companies choose you?
Why choose your system?
Why choose your system?
- People and AI agents work in one platform. Sales, Marketing, and Service each include prebuilt AI agents, such as account research, meeting preparation, lead scoring, audience segmentation, and case resolution suggestions. Creatio AI Studio lets teams build custom agents with audit trails, human approval steps, and a choice of LLMs.
- Business teams change processes themselves. The no-code environment, with a BPMN-based process designer and dynamic case management, means workflow changes don’t wait on a development queue.
- Pricing that doesn’t scale per seat. The Unlimited plan has no limits on users, agents, applications, workflows, or API calls. AI agent execution is still metered through AI Credits.
- Industry workflow packages for 20 verticals, plus 500+ apps and connectors on the Marketplace.
- Security and compliance: SOC 2 Type II, ISO 27001, ISO 27017, and ISO 27018, with a choice of hosting region or on-premise deployment.
It is not the right choice for small teams or simple contact management. The minimum purchase is $10,000 per year with a standard three-year term.
Why choose you as a supplier?
Why choose you as a supplier?
- Onboarding, self-paced training, and strategic consulting are included in the license. A network of 500+ certified partners handles implementation, which is billed separately.
- Customers span financial services, manufacturing, high tech, and the public sector. Thousands of organizations in 100+ countries use the platform.
- References include PSI Software (Berlin), which went live 3-4x faster than a typical CRM implementation after evaluating 30 vendors, and Lohmann (Neuwied), which unified 27 international sites in 18 months.
- Creatio is named a Leader in the 2024 Forrester Wave for Low-Code Platforms for Citizen Developers and a Visionary in the 2025 Gartner Magic Quadrant for Sales Force Automation.
How do you position yourself in the market?
How do you position yourself in the market?
Creatio is typically positioned as a no-code CRM and workflow automation platform with strong AI capabilities, designed for organizations that need flexibility and process customization. It stands out in the market by combining CRM functionality with a no-code platform that allows both IT teams and business users to build applications and automate workflows without extensive coding.
Many companies evaluate Creatio as an alternative to platforms such as Salesforce or Microsoft Dynamics 365 when they are looking for a system that can be adapted to complex processes and industry-specific workflows. Its AI features and AI agents are also becoming an important differentiator, helping organizations automate tasks, analyze data, and support decision-making.
What needs and challenges do you solve for the customer?
What needs and challenges do you solve for the customer?
Creatio helps organizations solve challenges related to fragmented systems, manual processes, and inflexible CRM solutions. It enables companies to centralize customer data, automate workflows, and manage sales, marketing, and service operations on one platform.
With its no-code tools, both IT teams and business users can quickly customize processes and build applications without heavy development. Creatio also uses AI and AI agents to analyze data, recommend next steps, and automate routine tasks, helping teams work more efficiently and focus on higher-value activities.
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