Telavox
vs
Verbu

Company size

Number of employees

Microenterprises (1-10)
Small businesses (11-100)
Medium-sized businesses (101-500)
Large companies (500+)
Microenterprises (1-10)
Small businesses (11-100)
Medium-sized businesses (101-500)
Large companies (500+)

Platform

Cloud service
Mobile app
Cloud service
Mobile app

Price information

Free trial
Module pricing
Subscription pricing
Licence pricing
Free trial
Module pricing
Subscription pricing
Licence pricing

Product features in Business Phone Systems

Calendar synchronisation
Integration with business systems (CTI)
Interactive voice response (IVR)
Landline numbers (geographic numbers)
Opening hours & time-based routing
Operator independence (number portability)
Queuing system
Response groups/queues (ACD)
Softphone
Transfer of ongoing calls
Voice menu with keypad selection
Voicemail (with voicemail-to-email)
Calendar synchronisation
Integration with business systems (CTI)
Interactive voice response (IVR)
Landline numbers (geographic numbers)
Opening hours & time-based routing
Operator independence (number portability)
Queuing system
Response groups/queues (ACD)
Softphone
Transfer of ongoing calls
Voice menu with keypad selection
Voicemail (with voicemail-to-email)

Reviews

Based on 3 reviews

Based on 1 reviews

Ease of use
5.0
Collaboration with the supplier
5.0
Support and service
4.0
Range of features
4.7
Customisation and flexibility
4.7
Integration
4.7
Value for money
4.3
How satisfied are you overall?
4.7
Ease of use
4.0
Collaboration with the supplier
5.0
Support and service
5.0
Range of features
4.0
Customisation and flexibility
4.0
Integration
4.0
Value for money
5.0
How satisfied are you overall?
5.0

Reviews

Pros

Fast feedback I have received so far.
The knowledge, the simplicity
I like the fact that i never miss any customers anymore. Ususally i lost many potential customers on a daily basis - but now everyone get the help and support when they need. Another great thing is that the teeam behind Verbu is very service minded, and make sure that everything runs smoothely. My customers sometimes get confused whether its a real human or AI they talk to.

Reviews

Cons

The time it takes from support when you want help
I would prefer hiring a real human to take my phone 24/7 - but thats not an option. So this is the better alternative.