Sympa
vs
Trilliant
Company size
Number of employees
Microenterprises (1-10)
Small businesses (11-100)
Medium-sized businesses (101-500)
Large companies (500+)
Microenterprises (1-10)
Small businesses (11-100)
Medium-sized businesses (101-500)
Large companies (500+)
Platform
Cloud service
Mobile app
Cloud service
Mobile app
Price information
Free trial
Module pricing
Subscription pricing
Licence pricing
Free trial
Module pricing
Subscription pricing
Licence pricing
Product features in Employee Training Software
Development discussions
Employee development plans
Feedback and evaluation tools
Goal management
HR process automation
Integration with other HR and IT systems
Onboarding and induction programmes
Online learning tools
Performance tracking
Reporting and analytics
Skills mapping
Training planning
Development discussions
Employee development plans
Feedback and evaluation tools
Goal management
HR process automation
Integration with other HR and IT systems
Onboarding and induction programmes
Online learning tools
Performance tracking
Reporting and analytics
Skills mapping
Training planning
Reviews
Based on 31 reviews
Based on 3 reviews
Ease of use
4.4
Collaboration with the supplier
4.3
Support and service
3.9
Range of features
3.7
Customisation and flexibility
4.1
Integration
4.1
Value for money
4.2
How satisfied are you overall?
4.1
Ease of use
4.0
Collaboration with the supplier
5.0
Support and service
5.0
Range of features
4.0
Customisation and flexibility
4.3
Integration
4.3
Value for money
4.7
How satisfied are you overall?
4.3
Reviews
Pros
The system’s design makes it easy to use for administrators, managers and staff. It’s easy to generate reports. I like the fact that we can have everything from payroll and staff statistics to performance reviews all in one system.
Everything in one place. Easy to use.
What I like most about Trilliant is its ability to create a strategic link to the development of the individual expert. The platform allows us to directly link our competence development objectives to our broader business strategy and the objectives of two different teams: Consulting & Projects and Small Development & Maintenance.
Best of all, Trilliant's development discussion tool guides high-quality dialogue and encourages employees to reflect on their contribution to the business as a whole. In practice, this helps us move towards continuous competence management and provides management, front-line staff, teams and specialists themselves with a clear view of the progress of strategic competence development.
Customer service is very smooth and fast. I think this is a big plus in this day and age, where suggestions for improvement are taken on board, things are taken forward and help comes immediately.
The content production tool is easy to use and intuitive, well suited to the decentralised content production model.
The online course platform is clear and user-friendly thanks to the learning path structure.
Reviews
Cons
Sometimes it can feel a bit of a faff when you want to do something new in the system. Sometimes it’s a bit difficult to know who to contact at Sympa to get help.
In some places, the ‘view’ of the tables is limited (e.g. you have to scroll down, move the scroll bar and scroll back up again)
There's really nothing bad to say. Of course, Trilliant is a relatively new service, so there have been some occasional minor glitches in the interface. However, these have only been minor hiccups that are quickly overcome. The service has shown continuous development and improvement during our time using it.
At least there is not yet much AI in the background to make role-specific recommendations or to facilitate the search for individual needs/themes. For the same reason, the system does not lend itself to language translations without manual work.

