Sweet Systems
vs
M-Files
Sweet Systems
M-Files
Company size
Number of employees
Microenterprises (1-10)
Small business (11-100)
Medium-sized enterprises (101-500)
Large companies (500+)
Microenterprises (1-10)
Small business (11-100)
Medium-sized enterprises (101-500)
Large companies (500+)
Platform
Cloud service
On-premises
Mobile app
Cloud service
On-premises
Mobile app
Price information
Free trial
Price model module
Subscription price model
Price model license
Free trial
Price model module
Subscription price model
Price model license
Product features in Compliance Management Software
API
Automatic notifications
Background checks
Completed regulations
DORA
ID identification
IFRS16
NIS2
Onboarding
PEP identifications
Real-time updates
Risk assessments
Watch list
API
Automatic notifications
Background checks
Completed regulations
DORA
ID identification
IFRS16
NIS2
Onboarding
PEP identifications
Real-time updates
Risk assessments
Watch list
Product features in Workflow Automation Software
Analyzes and reports
API
Artificial Intelligence
Low code
Monitoring
Process management
Triggers
User Interaction and Chatbots
Analyzes and reports
API
Artificial Intelligence
Low code
Monitoring
Process management
Triggers
User Interaction and Chatbots
Reviews
Based on 15 reviews
Based on 12 reviews
Ease of use
Cooperation with the supplier
Support and service
Range of functions
Customisation and flexibility
Value for money
How satisfied are you overall?
Integration
Ease of use
Cooperation with the supplier
Support and service
Range of functions
Customisation and flexibility
Integration
Value for money
How satisfied are you overall?
Reviews
Pros
The highly responsive support team, dedicated points of contact, the intuitive user interface, the ability to create your own automations, and the team’s openness and flexibility when it comes to customer requests
Great support from Sweet, flawless system with few interruptions
The advanced search finds documents even by words inside the content.
Workflow automations make it easier to approve, assign, and move documents according to the process.
Easily relate documents and objects to each other with metadata. Easily add new types of metadata, document classes and workflows. Easily find documents with metadata-based searches. Documents can be automatically converted to PDF with administrator-controlled sign-offs (version number, date approved, etc.) when finalised.
Reviews
Cons
There isn’t much to criticise. A few minor features are missing, such as the ability to filter for empty values in the CRM, for example.
Duplication of images and files in case management
The initial learning curve can be a bit steep for those coming from traditional systems.
Some integrations require technical configuration, and the mobile app could be more fluid.
Not possible to set separate access rights for metadata and document content.
Administrator tool (M-files Admin) could be more user-friendly, and some administrator functions are not available in M-files Cloud. Free text search works very poorly, often giving no matches unless the search string is exactly right.
