Sweet Systems
vs
Goava
Sweet Systems
Company size
Number of employees
Microbusinesses (1-10)
Small businesses (11-100)
Medium-sized businesses (101-500)
Large companies (500+)
Microbusinesses (1-10)
Small businesses (11-100)
Medium-sized businesses (101-500)
Large companies (500+)
Platform
Cloud service
On-premises
Mobile app
Cloud service
On-premises
Mobile app
Price information
Free trial
Module pricing
Subscription pricing
Licence pricing
Free trial
Module pricing
Subscription pricing
Licence pricing
Product features in Sales Enablement Software
Calendar integration and reminders
Contact and prospect management
Create documents and contracts
Dashboard
Email campaigns
Pipeline management
Sales forecasts
Statistics and reports
Calendar integration and reminders
Contact and prospect management
Create documents and contracts
Dashboard
Email campaigns
Pipeline management
Sales forecasts
Statistics and reports
Reviews
Based on 17 reviews
Based on 4 reviews
Ease of use
4.5
Collaboration with the supplier
4.9
Support and service
4.7
Range of features
4.5
Customisation and flexibility
4.5
Value for money
4.8
How satisfied are you overall?
4.8
Integration
4.7
Ease of use
5.0
Collaboration with the supplier
5.0
Support and service
5.0
Range of features
4.8
Customisation and flexibility
4.3
Value for money
4.8
How satisfied are you overall?
5.0
Integration
5.0
Reviews
Pros
The highly responsive support team, dedicated points of contact, the intuitive user interface, the ability to create your own automations, and the team’s openness and flexibility when it comes to customer requests
Great support from Sweet, flawless system with few interruptions
Goava lowers the threshold for salespeople to find new potential customers. The time-consuming and sometimes mentally taxing process makes Goava's platform smooth.
After setting the parameters, you get good suggestions for prospects that give you new companies to contact.
After identifying potential prospects, there is an incredible amount of information right there for you to be relevant in your dialogue with potential customers.
Reviews
Cons
There isn’t much to criticise. A few minor features are missing, such as the ability to filter for empty values in the CRM, for example.
Duplication of images and files in case management
We have been running Goava for about 6 months and so far there is nothing we like the least.
If you have several different groups within the company that have slightly different interests and target groups, it is difficult to get the parameters to be relevant to everyone. Especially in the beginning before AI gets going and also goes on the user's behaviour.
