SuperOffice CRM
vs
Sharpspring
SuperOffice CRM
Sharpspring
Company size
Number of employees
Microenterprises (1-10)
Small businesses (11-100)
Medium-sized businesses (101-500)
Large companies (500+)
Microenterprises (1-10)
Small businesses (11-100)
Medium-sized businesses (101-500)
Large companies (500+)
Platform
Cloud service
On-premises
Mobile app
Cloud service
On-premises
Mobile app
Price information
Free trial
Module pricing
Subscription pricing
Licence pricing
Free trial
Module pricing
Subscription pricing
Licence pricing
Product features in CRM Software
API integration
Built-in reminders
Calendar and activity integration
Call directly from CRM (click-to-call)
Call lists
Contact/prospect management
Create documents & contracts
E-signature and contract management
Education
Email marketing module
Integrated and digitised sales processes
Lead generation via the web
Lead scoring
Lead tracking
Pipeline management
Quote configurator/CPQ
Reporting and real-time sales forecasts
Resellers
Sales dashboards and KPI tracking
Send newsletter from CRM
Social CRM (social media integration)
API integration
Built-in reminders
Calendar and activity integration
Call directly from CRM (click-to-call)
Call lists
Contact/prospect management
Create documents & contracts
E-signature and contract management
Education
Email marketing module
Integrated and digitised sales processes
Lead generation via the web
Lead scoring
Lead tracking
Pipeline management
Quote configurator/CPQ
Reporting and real-time sales forecasts
Resellers
Sales dashboards and KPI tracking
Send newsletter from CRM
Social CRM (social media integration)
Product features in Marketing Software
Abandoned basket
Analysis & reports
Analysis of active customers & prospects
Automated advertising
Automated flows
Avoiding spam filters
Create campaigns
Create forms
Dashboard
Design templates
Email marketing
Event scheduling
Landing page
Lead management
Lead scoring
Market reports
Mobile app for analytics
Mobile marketing
Mobile marketing/SMS
Personalised communication
Physical advertising
Platform-optimised design
Segmented flows
Smart recommendations
Smart recommendations/AI
Social media
Social media integration
Split testing (A/B)
Webhook
Website builder
Website monitoring
Abandoned basket
Analysis & reports
Analysis of active customers & prospects
Automated advertising
Automated flows
Avoiding spam filters
Create campaigns
Create forms
Dashboard
Design templates
Email marketing
Event scheduling
Landing page
Lead management
Lead scoring
Market reports
Mobile app for analytics
Mobile marketing
Mobile marketing/SMS
Personalised communication
Physical advertising
Platform-optimised design
Segmented flows
Smart recommendations
Smart recommendations/AI
Social media
Social media integration
Split testing (A/B)
Webhook
Website builder
Website monitoring
Product features in Marketing Automation Software
Abandoned basket
Create forms
Event scheduling
Lead generation
Lead scoring
Personalised communication
Segmented flows
Split testing (A/B)
Webhook
Abandoned basket
Create forms
Event scheduling
Lead generation
Lead scoring
Personalised communication
Segmented flows
Split testing (A/B)
Webhook
Product features in Lead Generation Software
360-degree customer insight
Analysis and reports
Chat
Identify website visitors (IP tracking)
Lead management
Lead scoring
Outbound marketing
Prospecting tools
Triggers
360-degree customer insight
Analysis and reports
Chat
Identify website visitors (IP tracking)
Lead management
Lead scoring
Outbound marketing
Prospecting tools
Triggers
Reviews
Based on 40 reviews
Based on 1 reviews
Ease of use
4.3
Support and service
4.4
Range of features
4.3
Value for money
4.4
How satisfied are you overall?
4.5
Ease of use
5.0
Support and service
4.0
Range of features
4.0
Value for money
4.0
How satisfied are you overall?
5.0
Reviews
Pros
Dashboards and the new AI features - helping me directly in the system. The new UI makes it easy to work with.
I'm quite happy with the marketing module and the ability to have beautiful mailings and sign-up forms that can be sent out segmented by committee and project. The sign-up forms and subsequent automation in relation to mailings is quite structured. The system also does a great job with surveys, presenting the results immediately in beautiful charts. The dashboard and search options provide good opportunities to segment and analyse target groups/segments. The integration with Outlook is good. The templates and lists are well-functioning and easy to manage, so all emails and documents that are used regularly are ready for all users.
We have been using Sharpspring for about two years and use it in several of our markets. The lead management features are very good and we are pleased with how easy it has been to create and follow up our campaigns. Sales has very rarely complained about its use and neither has my team.
Reviews
Cons
A lot has happened in the system in the last year - so many of the challenges we faced are gone.
This is not a disadvantage, but as with all other systems, you have to think carefully about how you use the system as an organisation if you want to make the most of the functionality, but it requires some geekiness. I hope that development continues on the standard solution and not just new modules.
The implementation has been a bit of a struggle but other than that nothing to criticise.
