DealJourneyCRM
vs
SuperOffice CRM
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Company size
Number of employees
Microenterprises (1-10)
Small business (11-100)
Medium-sized enterprises (101-500)
Large companies (500+)
Microenterprises (1-10)
Small business (11-100)
Medium-sized enterprises (101-500)
Large companies (500+)
Platform
Cloud service
On-premises
Mobile app
Cloud service
On-premises
Mobile app
Price information
Free trial
Price model module
Subscription price model
Price model license
Free trial
Price model module
Subscription price model
Price model license
Product features in CRM Software
API integration
Calendar integration & reminder
Call directly from CRM
Call lists
Contact/ prospect handling
Create documents & agreements
Dashboard - Sales overview
E-mail campaigns
e-signature
Education
Integrated sales processes
Lead generation via the web
Lead Score
Pipe management
Quote configurator/CPQ
Reminder
Retailers
Sales forecasts & data
Send newsletter from CRM
Social media integration
Track leads
API integration
Calendar integration & reminder
Call directly from CRM
Call lists
Contact/ prospect handling
Create documents & agreements
Dashboard - Sales overview
E-mail campaigns
e-signature
Education
Integrated sales processes
Lead generation via the web
Lead Score
Pipe management
Quote configurator/CPQ
Reminder
Retailers
Sales forecasts & data
Send newsletter from CRM
Social media integration
Track leads
Product features in Customer Success Software
Automated analyses and reports
Automatic Call to Actions
Calculates customer default risk
Customer 360
Customer Health Scores
Dashboard
Integration modules
Offers own Customer Success Manager
Playbook
Synchronization with E-mail
Automated analyses and reports
Automatic Call to Actions
Calculates customer default risk
Customer 360
Customer Health Scores
Dashboard
Integration modules
Offers own Customer Success Manager
Playbook
Synchronization with E-mail
Product features in Quoting Software
Customer register
Digital signing
Event log
Integration modules
Offer as PDF
Offers for invoices
Overview of offers
Quotation templates
Send via E-mail
Support for ROT/RUT
Customer register
Digital signing
Event log
Integration modules
Offer as PDF
Offers for invoices
Overview of offers
Quotation templates
Send via E-mail
Support for ROT/RUT
Product features in Field Sales Software
Budget forecast
Case management
Customer signing in the field
Data transfers
Interaction tracking
Manage leads
Personal profiles
Territory management
Budget forecast
Case management
Customer signing in the field
Data transfers
Interaction tracking
Manage leads
Personal profiles
Territory management
Product features in Sales Enablement Software
Calendar integration and reminders
Contact and prospect handling
Creating documents and agreements
Dashboard
E-mail campaigns
Pipe management
Sales forecasts
Statistics and reports
Calendar integration and reminders
Contact and prospect handling
Creating documents and agreements
Dashboard
E-mail campaigns
Pipe management
Sales forecasts
Statistics and reports
Reviews
Based on 11 reviews
Based on 40 reviews
Ease of use
Cooperation with the supplier
Support and service
Range of functions
Customisation and flexibility
Integration
Value for money
How satisfied are you overall?
Ease of use
Cooperation with the supplier
Support and service
Range of functions
Customisation and flexibility
Integration
Value for money
How satisfied are you overall?
Reviews
Pros
We chose DealJourney because we can see that their CRM is a very good fit for our business. In addition to what other CRM systems can offer, we get a good overview of the rental agreements we have with our customers, and a clearer distinction between one-off sales and recurring sales. This makes it easier to see what a customer is worth to us over time.
And the fact that they are a Nordic company with staff who communicate in one of the Nordic languages and maintain close dialogue with us whenever we need it.
It’s easy to use and meets all our needs in terms of activities, pipeline management, subscription management, overviews and support cases. We save a lot of clicks compared to our old system (webCRM), and the DealJourney team is incredibly responsive and implements feedback and suggestions for improvement in no time at all.
Dashboards and the new AI features - helping me directly in the system. The new UI makes it easy to work with.
I'm quite happy with the marketing module and the ability to have beautiful mailings and sign-up forms that can be sent out segmented by committee and project. The sign-up forms and subsequent automation in relation to mailings is quite structured. The system also does a great job with surveys, presenting the results immediately in beautiful charts. The dashboard and search options provide good opportunities to segment and analyse target groups/segments. The integration with Outlook is good. The templates and lists are well-functioning and easy to manage, so all emails and documents that are used regularly are ready for all users.
Reviews
Cons
I have no complaints about them.
It’s a new system, so there are areas that are constantly being improved, but it isn’t 100% perfect from the outset. However, the team behind it is very responsive and quickly fixes any issues so that the system works better than many others as soon as they’re identified.
A lot has happened in the system in the last year - so many of the challenges we faced are gone.
This is not a disadvantage, but as with all other systems, you have to think carefully about how you use the system as an organisation if you want to make the most of the functionality, but it requires some geekiness. I hope that development continues on the standard solution and not just new modules.
