DealJourneyCRM
vs
SuperOffice CRM
Overview
What type of system is DealJourneyCRM?
DealJourney CRM is a CRM system specifically designed for SMEs. Like competitors such as Pipedrive and HubSpot, it offers an end-to-end platform to manage the customer journey from first contact to renewal. The system makes it easy to collect data on leads, customers and subscriptions in one place, providing better insight and the opportunity for proactive follow-up and upselling.
What type of system is SuperOffice CRM?
Sorry, no data yet.
Company size
Number of employees
Microenterprises (1-10)
Small businesses (11-100)
Medium-sized businesses (101-500)
Large companies (500+)
Microenterprises (1-10)
Small businesses (11-100)
Medium-sized businesses (101-500)
Large companies (500+)
Platform
Cloud service
On-premises
Mobile app
Cloud service
On-premises
Mobile app
Price information
Free trial
Module pricing
Subscription pricing
Licence pricing
Free trial
Module pricing
Subscription pricing
Licence pricing
Product features in CRM Software
API integration
Built-in reminders
Calendar and activity integration
Call directly from CRM (click-to-call)
Call lists
Contact/prospect management
Create documents & contracts
E-signature and contract management
Education
Email marketing module
Integrated and digitised sales processes
Lead generation via the web
Lead scoring
Lead tracking
Pipeline management
Quote configurator/CPQ
Reporting and real-time sales forecasts
Resellers
Sales dashboards and KPI tracking
Send newsletter from CRM
Social CRM (social media integration)
API integration
Built-in reminders
Calendar and activity integration
Call directly from CRM (click-to-call)
Call lists
Contact/prospect management
Create documents & contracts
E-signature and contract management
Education
Email marketing module
Integrated and digitised sales processes
Lead generation via the web
Lead scoring
Lead tracking
Pipeline management
Quote configurator/CPQ
Reporting and real-time sales forecasts
Resellers
Sales dashboards and KPI tracking
Send newsletter from CRM
Social CRM (social media integration)
Product features in Customer Success Software
Automated analyses and reports
Automated calls to action
Calculates customer churn risk
Customer 360
Customer health scores
Dashboard
Dedicated customer success manager
Email synchronisation
Integration modules
Playbook
Automated analyses and reports
Automated calls to action
Calculates customer churn risk
Customer 360
Customer health scores
Dashboard
Dedicated customer success manager
Email synchronisation
Integration modules
Playbook
Product features in Quoting Software
Convert quotes to invoices
Customer database
Digital signing
Event log
Integration modules
Quotation templates
Quote as PDF
Quote overview
Send by email
Support for household tax deductions
Convert quotes to invoices
Customer database
Digital signing
Event log
Integration modules
Quotation templates
Quote as PDF
Quote overview
Send by email
Support for household tax deductions
Product features in Field Sales Software
Budget forecast
Case management
Customer signing in the field
Data transfer
Interaction tracking
Manage leads
Personal profiles
Territory management
Budget forecast
Case management
Customer signing in the field
Data transfer
Interaction tracking
Manage leads
Personal profiles
Territory management
Product features in Sales Enablement Software
Calendar integration and reminders
Contact and prospect management
Create documents and contracts
Dashboard
Email campaigns
Pipeline management
Sales forecasts
Statistics and reports
Calendar integration and reminders
Contact and prospect management
Create documents and contracts
Dashboard
Email campaigns
Pipeline management
Sales forecasts
Statistics and reports
Reviews
Based on 13 reviews
Based on 40 reviews
Ease of use
4.8Highest
Collaboration with the supplier
5.0Highest
Support and service
5.0Highest
Range of features
4.5Highest
Customisation and flexibility
4.9Highest
Integration
4.8Highest
Value for money
5.0Highest
How satisfied are you overall?
4.8Highest
Ease of use
4.3
Collaboration with the supplier
4.7
Support and service
4.4
Range of features
4.3
Customisation and flexibility
4.3
Integration
4.2
Value for money
4.4
How satisfied are you overall?
4.5
Reviews
Pros
Just how responsive the team at Dealjourney are, and how quickly our ideas and input are actually implemented in our system
We chose DealJourney because we can see that their CRM is a very good fit for our business. In addition to what other CRM systems can offer, we get a good overview of the rental agreements we have with our customers, and a clearer distinction between one-off sales and recurring sales. This makes it easier to see what a customer is worth to us over time.
And the fact that they are a Nordic company with staff who communicate in one of the Nordic languages and maintain close dialogue with us whenever we need it.
Dashboards and the new AI features - helping me directly in the system. The new UI makes it easy to work with.
I'm quite happy with the marketing module and the ability to have beautiful mailings and sign-up forms that can be sent out segmented by committee and project. The sign-up forms and subsequent automation in relation to mailings is quite structured. The system also does a great job with surveys, presenting the results immediately in beautiful charts. The dashboard and search options provide good opportunities to segment and analyse target groups/segments. The integration with Outlook is good. The templates and lists are well-functioning and easy to manage, so all emails and documents that are used regularly are ready for all users.
Reviews
Cons
Misunderstandings and mistakes do happen from time to time – communication can be tricky!
DealJourney is such a small company. But perhaps that’s why it’s so innovative.
A lot has happened in the system in the last year - so many of the challenges we faced are gone.
This is not a disadvantage, but as with all other systems, you have to think carefully about how you use the system as an organisation if you want to make the most of the functionality, but it requires some geekiness. I hope that development continues on the standard solution and not just new modules.
