SuperOffice CRM
vs
Creatio

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Company size

Platform

Price information

Product features

Why do companies choose you?

Reviews

SuperOffice CRM

Creatio

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Company size

Number of employees

Microenterprises (1-10)

Small businesses (11-100)

Medium-sized businesses (101-500)

Large companies (500+)

Microenterprises (1-10)

Small businesses (11-100)

Medium-sized businesses (101-500)

Large companies (500+)

Platform

Cloud service

On-premises

Mobile app

Cloud service

On-premises

Mobile app

Price information

Free trial

Price from

Module pricing

Subscription pricing

Licence pricing

Free trial

Price from

Starting ...

Module pricing

Subscription pricing

Licence pricing

Product features in CRM Software

API integration

Built-in reminders

Calendar and activity integration

Call directly from CRM (click-to-call)

Call lists

Contact/prospect management

Create documents & contracts

E-signature and contract management

Education

Email marketing module

Integrated and digitised sales processes

Lead generation via the web

Lead scoring

Lead tracking

Pipeline management

Quote configurator/CPQ

Reporting and real-time sales forecasts

Resellers

Sales dashboards and KPI tracking

Send newsletter from CRM

Social CRM (social media integration)

API integration

Built-in reminders

Calendar and activity integration

Call directly from CRM (click-to-call)

Call lists

Contact/prospect management

Create documents & contracts

E-signature and contract management

Education

Email marketing module

Integrated and digitised sales processes

Lead generation via the web

Lead scoring

Lead tracking

Pipeline management

Quote configurator/CPQ

Reporting and real-time sales forecasts

Resellers

Sales dashboards and KPI tracking

Send newsletter from CRM

Social CRM (social media integration)

Why do companies choose you?

Why choose your system?

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Why choose your system?

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Why choose you as a supplier?

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Why choose you as a supplier?

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How do you position yourself in the market?

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How do you position yourself in the market?

In Sweden, Creatio is typically positioned as a no-code CRM and workflow automation platform with strong AI capabilities, designed for organizations that need flexibility and process customization. It stands out in the market by combining CRM functionality with a no-code platform that allows both IT teams and business users to build applications and automate workflows without extensive coding.

Many companies evaluate Creatio as an alternative to platforms such as Salesforce or Microsoft Dynamics 365 when they are looking for a system that can be adapted to complex processes and industry-specific workflows. Its AI features and AI agents are also becoming an important differentiator, helping organizations automate tasks, analyze data, and support decision-making.

What needs and challenges do you solve for the customer?

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What needs and challenges do you solve for the customer?

Creatio helps organizations solve challenges related to fragmented systems, manual processes, and inflexible CRM solutions. It enables companies to centralize customer data, automate workflows, and manage sales, marketing, and service operations on one platform.

With its no-code tools, both IT teams and business users can quickly customize processes and build applications without heavy development. Creatio also uses AI and AI agents to analyze data, recommend next steps, and automate routine tasks, helping teams work more efficiently and focus on higher-value activities.

Reviews

Based on 40 reviews

Based on 8 reviews

Ease of use

4.3

Collaboration with the supplier

4.7

Support and service

4.4

Range of features

4.3

Customisation and flexibility

4.3

Integration

4.2

Value for money

4.4

How satisfied are you overall?

4.5

Ease of use

4.9

Collaboration with the supplier

5.0

Support and service

4.9

Range of features

5.0

Customisation and flexibility

5.0

Integration

4.8

Value for money

4.9

How satisfied are you overall?

4.8

Reviews

Pros

Dashboards and the new AI features - helping me directly in the system. The new UI makes it easy to work with.

I'm quite happy with the marketing module and the ability to have beautiful mailings and sign-up forms that can be sent out segmented by committee and project. The sign-up forms and subsequent automation in relation to mailings is quite structured. The system also does a great job with surveys, presenting the results immediately in beautiful charts. The dashboard and search options provide good opportunities to segment and analyse target groups/segments. The integration with Outlook is good. The templates and lists are well-functioning and easy to manage, so all emails and documents that are used regularly are ready for all users.

I particularly liked the intuitive low-code development, the high level of flexibility in process design, and the ability to combine CRM and workflow automation on a single central platform.

The flexibility of the tool

Reviews

Cons

A lot has happened in the system in the last year - so many of the challenges we faced are gone.

This is not a disadvantage, but as with all other systems, you have to think carefully about how you use the system as an organisation if you want to make the most of the functionality, but it requires some geekiness. I hope that development continues on the standard solution and not just new modules.

As the software offers a wide range of functions, it may take some time to get to grips with it. Furthermore, complex customisations may occasionally require technical expertise.

Creatio is not yet as well known as its competitors in the DACH region

SuperOffice CRM