DealJourneyCRM
vs
Sprinklr

DealJourneyCRM

Sprinklr
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Company size
Number of employees
Microenterprises (1-10)
Small business (11-100)
Medium-sized enterprises (101-500)
Large companies (500+)
Microenterprises (1-10)
Small business (11-100)
Medium-sized enterprises (101-500)
Large companies (500+)
Platform
Cloud service
Mobile app
Cloud service
Mobile app
Price information
Free trial
Price model module
Subscription price model
Price model license
Free trial
Price model module
Subscription price model
Price model license
Product features in Auto Dialer Software
Automatic re-inflation
Call recordings
Campaigns
Contact history
Dashboard
Forwarding
IVR (Interactive voice response)
Statistics and analysis
Automatic re-inflation
Call recordings
Campaigns
Contact history
Dashboard
Forwarding
IVR (Interactive voice response)
Statistics and analysis
Reviews
Pros
It’s easy to use and meets all our needs in terms of activities, pipeline management, subscription management, overviews and support cases. We save a lot of clicks compared to our old system (webCRM), and the DealJourney team is incredibly responsive and implements feedback and suggestions for improvement in no time at all.
How fast the team in DealJourney is to fix deficiencies or customise as needed, there is very good follow-up during the onboarding process.
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Reviews
Cons
It’s a new system, so there are areas that are constantly being improved, but it isn’t 100% perfect from the outset. However, the team behind it is very responsive and quickly fixes any issues so that the system works better than many others as soon as they’re identified.
Slightly lacking in marketing services compared to major players, desire and ability to have multiple pipelines.
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