DealJourneyCRM
vs
Optimizely
DealJourneyCRM
Optimizely
Sorry, no data yet.
Company size
Number of employees
Microenterprises (1-10)
Small business (11-100)
Medium-sized enterprises (101-500)
Large companies (500+)
Microenterprises (1-10)
Small business (11-100)
Medium-sized enterprises (101-500)
Large companies (500+)
Platform
Cloud service
Mobile app
Cloud service
Mobile app
Price information
Free trial
Price model module
Subscription price model
Price model license
Free trial
Price model module
Subscription price model
Price model license
Product features in Customer Success Software
Automated analyses and reports
Automatic Call to Actions
Calculates customer default risk
Customer 360
Customer Health Scores
Dashboard
Integration modules
Offers own Customer Success Manager
Playbook
Synchronization with E-mail
Automated analyses and reports
Automatic Call to Actions
Calculates customer default risk
Customer 360
Customer Health Scores
Dashboard
Integration modules
Offers own Customer Success Manager
Playbook
Synchronization with E-mail
Reviews
Based on 12 reviews
Based on 1 reviews
Cooperation with the supplier
Support and service
Range of functions
Integration
Value for money
How satisfied are you overall?
Ease of use
Customisation and flexibility
Ease of use
Cooperation with the supplier
Support and service
Range of functions
Customisation and flexibility
Integration
Value for money
How satisfied are you overall?
Reviews
Pros
We chose DealJourney because we can see that their CRM is a very good fit for our business. In addition to what other CRM systems can offer, we get a good overview of the rental agreements we have with our customers, and a clearer distinction between one-off sales and recurring sales. This makes it easier to see what a customer is worth to us over time.
And the fact that they are a Nordic company with staff who communicate in one of the Nordic languages and maintain close dialogue with us whenever we need it.
It’s easy to use and meets all our needs in terms of activities, pipeline management, subscription management, overviews and support cases. We save a lot of clicks compared to our old system (webCRM), and the DealJourney team is incredibly responsive and implements feedback and suggestions for improvement in no time at all.
Optimizely is a platform that combines e-commerce with content management systems (CMS) in a unique way compared to many other products.
Optimizely's platform does not lock you into functionality, although the framework allows you to quickly come up with a quality web solution.
Reviews
Cons
DealJourney is such a small company. But perhaps that’s why it’s so innovative.
I have no complaints about them.
Difficult to get an overview of all the functions available in the tool. There is also potential for improvement to manage several e-commerce streams separately in e.g. the analysis tools etc.
More e-commerce reports should be included out-of-the-box in the e-commerce platform.
