Zimplicit
vs
Nilex
Zimplicit
Company size
Number of employees
Microenterprises (1-10)
Small business (11-100)
Medium-sized enterprises (101-500)
Large companies (500+)
Microenterprises (1-10)
Small business (11-100)
Medium-sized enterprises (101-500)
Large companies (500+)
Platform
Cloud service
On-premises
Mobile app
Cloud service
On-premises
Mobile app
Price information
Free trial
Price model module
Subscription price model
Price model license
Free trial
Price model module
Subscription price model
Price model license
Product features in Business Systems
Analysis tools
Case management
Deviation management
Document management
Goal tracking
Integratable
Modular
Order management
Permission management
Process map
Project management
Resource Management
Strategy development
Support for ISO standard
Sustainability reporting
Analysis tools
Case management
Deviation management
Document management
Goal tracking
Integratable
Modular
Order management
Permission management
Process map
Project management
Resource Management
Strategy development
Support for ISO standard
Sustainability reporting
Reviews
Based on 2 reviews
Based on 2 reviews
Ease of use
Cooperation with the supplier
Support and service
Range of functions
Customisation and flexibility
Value for money
How satisfied are you overall?
Ease of use
Cooperation with the supplier
Support and service
Range of functions
Customisation and flexibility
Value for money
How satisfied are you overall?
Reviews
Pros
It was easy to get started and I got good support from the supplier. I have drawn processes in Visio before and zimplicit is just as easy to understand. I am impressed that as soon as I have saved and published the process and instructions, they appear in the sidebar in the browser.
Very good to be able to see how a change in a process affects those who work in it, I have missed that before.
We use Zimplicit to digitise our processes and easily share processes and instructions with our employees. Zimplicit makes it easy for us to live by our processes and our employees like that they no longer have to sit and read long manuals to find out how to do a certain task. A bonus has been that our onboarding of new employees has become much less resource intensive because they have instructions directly in their browser, via Zimplicit's Chrome extension.
The supplier is also very accommodating and responsive to our wishes and is happy to develop the product according to our suggestions.
The simplicity and ease of use of the SSP. It makes it very easy to teach our customers how we want them to register their tickets.
That it is an easy system to work in for caseworkers and administrators to develop it.
Reviews
Cons
Right now there is only English to choose as a language, but I have been informed by the supplier that Swedish is coming soon. It works for me right now, but will want to have Swedish as a language in the system over time.
In some places, it's a bit too many clicks to get to where I want. But this should, according to the support, be better in the next release when you can add your own favourites.
Configurations. I think there is a good chance to reorganise how the settings are presented to make it easier for a SuperAdmin to go in and make the changes they want. Then we miss an easier integration to send out tickets by email in a smoother way.
Trying to keep a steady introduction of different things that you want to do with the system.
