Kundo
vs
Nilex
Company size
Number of employees
Microenterprises (1-10)
Small business (11-100)
Medium-sized enterprises (101-500)
Large companies (500+)
Microenterprises (1-10)
Small business (11-100)
Medium-sized enterprises (101-500)
Large companies (500+)
Platform
Cloud service
On-premises
Mobile app
Cloud service
On-premises
Mobile app
Price information
Free trial
Price model module
Subscription price model
Price model license
Free trial
Price model module
Subscription price model
Price model license
Reviews
Based on 6 reviews
Based on 2 reviews
Ease of use
Support and service
How satisfied are you overall?
Value for money
Ease of use
Support and service
Value for money
How satisfied are you overall?
Reviews
Pros
As a company, we feel that Kundo is extremely keen for us to be satisfied with the products and they are willing to spend a lot of time listening to our feedback and developing the services according to our needs. We are simply super satisfied!
Such a useful and user-friendly tool. Been working in it for many years now and what was good from the start just gets better and better.
Top marks also in contact with the support, always fast, nice and helpful! The best customer service I have come into contact with.
The simplicity and ease of use of the SSP. It makes it very easy to teach our customers how we want them to register their tickets.
That it is an easy system to work in for caseworkers and administrators to develop it.
Reviews
Cons
Can't think of anything
Being invoiced in advance.
Configurations. I think there is a good chance to reorganise how the settings are presented to make it easier for a SuperAdmin to go in and make the changes they want. Then we miss an easier integration to send out tickets by email in a smoother way.
Trying to keep a steady introduction of different things that you want to do with the system.
