Lime CRM
vs
Summera Support
Lime CRM
Summera Support
Company size
Number of employees
Microbusinesses (1-10)
Small businesses (11-100)
Medium-sized businesses (101-500)
Large companies (500+)
Microbusinesses (1-10)
Small businesses (11-100)
Medium-sized businesses (101-500)
Large companies (500+)
Platform
Cloud service
On-premises
Mobile app
Cloud service
On-premises
Mobile app
Price information
Free trial
Module pricing
Subscription pricing
Licence pricing
Free trial
Module pricing
Subscription pricing
Licence pricing
Product features in Field Service Management Software
Checklist
Contract management
Customer portal - access to project status
Dashboard & profitability analysis
Digital signing
Dispatch
Document management
GDPR support
GPS support
Material consumption logging
Payroll/accounting integration
Product catalogue with prices
Project-linked expense recording
Quotation tool
Scheduling
Time reporting
Checklist
Contract management
Customer portal - access to project status
Dashboard & profitability analysis
Digital signing
Dispatch
Document management
GDPR support
GPS support
Material consumption logging
Payroll/accounting integration
Product catalogue with prices
Project-linked expense recording
Quotation tool
Scheduling
Time reporting
Reviews
Based on 152 reviews
Based on 13 reviews
Ease of use
4.4
Collaboration with the supplier
4.4
Support and service
4.5
Range of features
4.2
Customisation and flexibility
4.3
Integration
3.9
Value for money
3.9
How satisfied are you overall?
4.3
Ease of use
4.7Highest
Collaboration with the supplier
4.9Highest
Support and service
4.9Highest
Range of features
4.5Highest
Customisation and flexibility
4.6Highest
Integration
4.5Highest
Value for money
4.6Highest
How satisfied are you overall?
4.8Highest
Reviews
Pros
That there seem to be so many possibilities to mould lime in the way you want it
Simple and clear. Logical flows.
Easy and self-instructional, and fast support
The simple yet functional layout and operation .
Reviews
Cons
The IT security level, but mainly because we are sitting on an older Lime solution that we are moving away from.
That I feel that some things that should be automatic/integrated require manual intervention from Lime staff and thus cost.
No possibility to attach files to addresses/objects
With a lot of customers/users, it becomes a bit overwhelming at some points.
