Lime CRM
vs
Lexii
Company size
Number of employees
Microenterprises (1-10)
Small business (11-100)
Medium-sized enterprises (101-500)
Large companies (500+)
Microenterprises (1-10)
Small business (11-100)
Medium-sized enterprises (101-500)
Large companies (500+)
Platform
Cloud service
On-premises
Mobile app
Cloud service
On-premises
Mobile app
Price information
Free trial
Price model module
Subscription price model
Price model license
Free trial
Price model module
Subscription price model
Price model license
Product features in Help Desk Software
Automated case management
Dashboard with live tracking
Deviation management
Division of responsibilities
External HelpDesk
Integration support
Internal HelpDesk
Knowledge bank
Permission management
Priority function
Reminder function
SLA management
Statistics & Monitoring
Automated case management
Dashboard with live tracking
Deviation management
Division of responsibilities
External HelpDesk
Integration support
Internal HelpDesk
Knowledge bank
Permission management
Priority function
Reminder function
SLA management
Statistics & Monitoring
Reviews
Pros
That there seem to be so many possibilities to mould lime in the way you want it
Simple and clear. Logical flows.
Sorry, no data yet.
Reviews
Cons
The IT security level, but mainly because we are sitting on an older Lime solution that we are moving away from.
That I feel that some things that should be automatic/integrated require manual intervention from Lime staff and thus cost.
Sorry, no data yet.

