Lime CRM
vs
HubSpot Service Hub onboarding

Company size

Number of employees

Microenterprises (1-10)
Small business (11-100)
Medium-sized enterprises (101-500)
Large companies (500+)
Microenterprises (1-10)
Small business (11-100)
Medium-sized enterprises (101-500)
Large companies (500+)

Platform

Cloud service
On-premises
Mobile app
Cloud service
On-premises
Mobile app

Price information

Free trial
Price model module
Subscription price model
Price model license
Free trial
Price model module
Subscription price model
Price model license

Product features in Customer Service Software

Case status
Handling time
Livechat
Phone
Priority function
Self-help
Sentiment analysis
Smart division of labour
Standard reply
Statistics and reports
Tickets
Case status
Handling time
Livechat
Phone
Priority function
Self-help
Sentiment analysis
Smart division of labour
Standard reply
Statistics and reports
Tickets

Reviews

Pros

That there seem to be so many possibilities to mould lime in the way you want it
Simple and clear. Logical flows.

Sorry, no data yet.

Reviews

Cons

The IT security level, but mainly because we are sitting on an older Lime solution that we are moving away from.
That I feel that some things that should be automatic/integrated require manual intervention from Lime staff and thus cost.

Sorry, no data yet.