HubSpot CRM
vs
RMT+ Ärendehantering

Company size

Number of employees

Microbusinesses (1-10)
Small businesses (11-100)
Medium-sized businesses (101-500)
Large companies (500+)
Microbusinesses (1-10)
Small businesses (11-100)
Medium-sized businesses (101-500)
Large companies (500+)

Platform

Cloud service
Mobile app
Cloud service
Mobile app

Price information

Free trial
Module pricing
Subscription pricing
Licence pricing
Free trial
Module pricing
Subscription pricing
Licence pricing

Product features in Help Desk Software

Automated ticket management
Dashboard with live tracking
Deviation management
Division of responsibilities
External help desk
Integration support
Internal help desk
Knowledge base
Permission management
Prioritisation
Reminders
SLA management
Statistics & monitoring
Automated ticket management
Dashboard with live tracking
Deviation management
Division of responsibilities
External help desk
Integration support
Internal help desk
Knowledge base
Permission management
Prioritisation
Reminders
SLA management
Statistics & monitoring

Reviews

Based on 12 reviews

Based on 1 reviews

Ease of use
4.8
Collaboration with the supplier
4.8
Support and service
4.4
Range of features
4.6
Customisation and flexibility
4.0
Integration
4.3
Value for money
4.5
How satisfied are you overall?
4.8
Ease of use
1.0
Collaboration with the supplier
2.0
Support and service
2.0
Range of features
1.0
Customisation and flexibility
1.0
Integration
1.0
Value for money
1.0
How satisfied are you overall?
1.0

Reviews

Pros

A single platform for all parts of the customer journey. We have everything from website, forms, calendar booking to customer support after winning a deal.
User-friendly and simple

Sorry, no data yet.

Reviews

Cons

Sometimes it can be perceived as a bit slow. Requires bandwidth
Difficult to know which hubs we need.
Everything, complicated, not easy to understand how to do, requires a full time admin, Not integrated into other MS systems...