Sweet Systems
vs
Freshsales CRM
Sweet Systems
Freshsales CRM
Company size
Number of employees
Microenterprises (1-10)
Small business (11-100)
Medium-sized enterprises (101-500)
Large companies (500+)
Microenterprises (1-10)
Small business (11-100)
Medium-sized enterprises (101-500)
Large companies (500+)
Platform
Cloud service
On-premises
Mobile app
Cloud service
On-premises
Mobile app
Price information
Free trial
Price model module
Subscription price model
Price model license
Free trial
Price model module
Subscription price model
Price model license
Product features in CRM Software
API integration
Calendar integration & reminder
Call directly from CRM
Call lists
Contact/ prospect handling
Create documents & agreements
Dashboard - Sales overview
E-mail campaigns
e-signature
Education
Integrated sales processes
Lead generation via the web
Lead Score
Pipe management
Quote configurator/CPQ
Reminder
Retailers
Sales forecasts & data
Send newsletter from CRM
Social media integration
Track leads
API integration
Calendar integration & reminder
Call directly from CRM
Call lists
Contact/ prospect handling
Create documents & agreements
Dashboard - Sales overview
E-mail campaigns
e-signature
Education
Integrated sales processes
Lead generation via the web
Lead Score
Pipe management
Quote configurator/CPQ
Reminder
Retailers
Sales forecasts & data
Send newsletter from CRM
Social media integration
Track leads
Reviews
Based on 15 reviews
Based on 2 reviews
Ease of use
Support and service
How satisfied are you overall?
Support and service
How satisfied are you overall?
Ease of use
Reviews
Pros
The highly responsive support team, dedicated points of contact, the intuitive user interface, the ability to create your own automations, and the team’s openness and flexibility when it comes to customer requests
Great support from Sweet, flawless system with few interruptions
Very user-friendly and simple system that facilitates the work of the sales force
That it is easy to construct your pipe based on different sales keys
Reviews
Cons
There isn’t much to criticise. A few minor features are missing, such as the ability to filter for empty values in the CRM, for example.
Duplication of images and files in case management
Difficult to get hold of support at times
Took time to get help
