Zoho One
vs
Creatio

Compare

Company size

Platform

Price information

Product features

Why do companies choose you?

Reviews

Zoho One

Creatio

Sorry, no data yet.

Company size

Number of employees

Microenterprises (1-10)

Small business (11-100)

Medium-sized enterprises (101-500)

Large companies (500+)

Microenterprises (1-10)

Small business (11-100)

Medium-sized enterprises (101-500)

Large companies (500+)

Platform

Cloud service

On-premises

Mobile app

Cloud service

On-premises

Mobile app

Price information

Free trial

Price model module

Subscription price model

Price model license

Free trial

Price model module

Subscription price model

Price model license

Product features in CRM Software

API integration

Calendar integration & reminder

Call directly from CRM

Call lists

Contact/ prospect handling

Create documents & agreements

Dashboard - Sales overview

E-mail campaigns

e-signature

Education

Integrated sales processes

Lead generation via the web

Lead Score

Pipe management

Quote configurator/CPQ

Reminder

Retailers

Sales forecasts & data

Send newsletter from CRM

Social media integration

Track leads

API integration

Calendar integration & reminder

Call directly from CRM

Call lists

Contact/ prospect handling

Create documents & agreements

Dashboard - Sales overview

E-mail campaigns

e-signature

Education

Integrated sales processes

Lead generation via the web

Lead Score

Pipe management

Quote configurator/CPQ

Reminder

Retailers

Sales forecasts & data

Send newsletter from CRM

Social media integration

Track leads

Why do companies choose you?

Why choose your software?

Sorry, no data yet.

Why choose your software?

Sorry, no data yet.

Why choose you as a supplier?

Sorry, no data yet.

Why choose you as a supplier?

Sorry, no data yet.

How do you position yourself in the market?

Sorry, no data yet.

How do you position yourself in the market?

In Sweden, Creatio is typically positioned as a no-code CRM and workflow automation platform with strong AI capabilities, designed for organizations that need flexibility and process customization. It stands out in the market by combining CRM functionality with a no-code platform that allows both IT teams and business users to build applications and automate workflows without extensive coding.

Many companies evaluate Creatio as an alternative to platforms such as Salesforce or Microsoft Dynamics 365 when they are looking for a system that can be adapted to complex processes and industry-specific workflows. Its AI features and AI agents are also becoming an important differentiator, helping organizations automate tasks, analyze data, and support decision-making.

What needs and challenges do you solve for the customer?

Sorry, no data yet.

What needs and challenges do you solve for the customer?

Creatio helps organizations solve challenges related to fragmented systems, manual processes, and inflexible CRM solutions. It enables companies to centralize customer data, automate workflows, and manage sales, marketing, and service operations on one platform.

With its no-code tools, both IT teams and business users can quickly customize processes and build applications without heavy development. Creatio also uses AI and AI agents to analyze data, recommend next steps, and automate routine tasks, helping teams work more efficiently and focus on higher-value activities.

Reviews

Based on 5 reviews

Based on 8 reviews

Ease of use

Cooperation with the supplier

Support and service

Range of functions

Customisation and flexibility

Integration

Value for money

How satisfied are you overall?

Ease of use

Cooperation with the supplier

Support and service

Range of functions

Customisation and flexibility

Integration

Value for money

How satisfied are you overall?

Reviews

Pros

What we value most is the ability to customise Zoho to suit our actual service processes and operational needs. Nordic CRM has helped us to develop and continuously improve a bespoke solution for managing service orders. They understand how our staff work in practice and can quickly translate new requirements into specific changes to the system’s forms, fields, workflows and user interface. The collaboration is flexible, solution-oriented and characterised by a good understanding of our business.

Nordic CRM is more than just a CRM provider to us. They are a long-term partner who understand our business and continuously help us to develop and optimise our Zoho solution. They work proactively and put forward suggestions for improvement that both meet our current needs and prepare the system for future requirements. Their support is exceptionally quick and efficient, and the team’s understanding of both Zoho and our business processes makes our collaboration run very smoothly.

I particularly liked the intuitive low-code development, the high level of flexibility in process design, and the ability to combine CRM and workflow automation on a single central platform.

The flexibility of the tool

Reviews

Cons

An advanced, bespoke solution requires ongoing maintenance and further development as processes, products and internal requirements change. This means that new requirements sometimes need to be analysed and tested before they can be implemented. At the same time, flexibility is one of the solution’s greatest strengths, and Nordic CRM helps us to prioritise and implement the changes in a structured manner.

The Zoho platform is constantly evolving, and our own needs have also changed over the years. Consequently, the solution requires regular optimisation and maintenance rather than just a one-off set-up. We don’t see this as a major problem, because Nordic CRM works proactively and helps us assess which improvements actually add value.

As the software offers a wide range of functions, it may take some time to get to grips with it. Furthermore, complex customisations may occasionally require technical expertise.

Creatio is not yet as well known as its competitors in the DACH region

Zoho One