Multisoft
vs
Creatio

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Company size

Number of employees

Microenterprises (1-10)
Small businesses (11-100)
Medium-sized businesses (101-500)
Large companies (500+)
Microenterprises (1-10)
Small businesses (11-100)
Medium-sized businesses (101-500)
Large companies (500+)

Platform

Cloud service
On-premises
Mobile app
Cloud service
On-premises
Mobile app

Price information

Free trial
Price from

-

Module pricing
Subscription pricing
Licence pricing
Free trial
Price from

Starting ...

Module pricing
Subscription pricing
Licence pricing

Product features in Low-Code Development Platforms

Analysis tools
API
Built-in security measures
Drag and drop
Interface for different devices
Mobile app development
Ready-made templates
Visualised processes
Analysis tools
API
Built-in security measures
Drag and drop
Interface for different devices
Mobile app development
Ready-made templates
Visualised processes

Why do companies choose you?

Why choose your system?

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Why choose your system?

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Why choose you as a supplier?

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Why choose you as a supplier?

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How do you position yourself in the market?

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How do you position yourself in the market?

In Sweden, Creatio is typically positioned as a no-code CRM and workflow automation platform with strong AI capabilities, designed for organizations that need flexibility and process customization. It stands out in the market by combining CRM functionality with a no-code platform that allows both IT teams and business users to build applications and automate workflows without extensive coding.

Many companies evaluate Creatio as an alternative to platforms such as Salesforce or Microsoft Dynamics 365 when they are looking for a system that can be adapted to complex processes and industry-specific workflows. Its AI features and AI agents are also becoming an important differentiator, helping organizations automate tasks, analyze data, and support decision-making.

What needs and challenges do you solve for the customer?

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What needs and challenges do you solve for the customer?

Creatio helps organizations solve challenges related to fragmented systems, manual processes, and inflexible CRM solutions. It enables companies to centralize customer data, automate workflows, and manage sales, marketing, and service operations on one platform.

With its no-code tools, both IT teams and business users can quickly customize processes and build applications without heavy development. Creatio also uses AI and AI agents to analyze data, recommend next steps, and automate routine tasks, helping teams work more efficiently and focus on higher-value activities.

Reviews

Based on 8 reviews

Based on 8 reviews

Ease of use
4.6
Collaboration with the supplier
4.9
Support and service
4.5
Range of features
4.6
Customisation and flexibility
5.0
Integration
4.6
Value for money
4.3
How satisfied are you overall?
5.0Highest
Ease of use
4.9Highest
Collaboration with the supplier
5.0Highest
Support and service
4.9Highest
Range of features
5.0Highest
Customisation and flexibility
5.0
Integration
4.8Highest
Value for money
4.9Highest
How satisfied are you overall?
4.8

Reviews

Pros

What I like most about working with MultiSoft is that their system is both stable and reliable, which gives us peace of mind in our daily operations. I also appreciate the scalability - it can grow with our needs. The system is also very user-friendly, with an intuitive interface that makes it easy to use for all users.
Easy-to-use platform, professionalism of Multisoft employees, quality, transparency, honesty and clarity.
I particularly liked the intuitive low-code development, the high level of flexibility in process design, and the ability to combine CRM and workflow automation on a single central platform.
The flexibility of the tool

Reviews

Cons

It would be great to have automated tests that can help the customer keep track of which parts of the system are vulnerable.
The hourly rate feels on the high side, but on the other hand there is no compromise on the quality of the work.
As the software offers a wide range of functions, it may take some time to get to grips with it. Furthermore, complex customisations may occasionally require technical expertise.
Creatio is not yet as well known as its competitors in the DACH region